Dealer Spotlight

Like many office dealer executives, Kevin McCarthy stakes a claim to having the best technical service team in the business. But where the president and CEO of Cincinnati-based Modern Office Methods (MOM) parts from his industry colleagues is his ability to demonstrate it in Read More

Whether it’s Rome, Cabo San Lucas or Amelia Island, Florida, Joe Blatchford maintains the same routine. The CEO of Valencia, California-based Image 2000 makes the rounds to thank each of his employees as they enjoy their president’s club reward. Some are flabbergasted; for many, Read More

While never considering himself a moonlighting author, Erik Crane already has a working title for a book chronicling his 30 years in the office technology business. It remains to be seen if “This is Not Good” will ever be available from Barnes and Noble or Amazon, but the Read More

It occurred to Tim Renegar that his company, Kelly Office Solutions, was on the brink of its 75th anniversary. The Winston-Salem, North Carolina-based firm had done the 70th anniversary celebration in style, and now the president will have to figure out what he can do for an Read More

It doesn’t take a quiet moment of introspection to experience an epiphany. Quite often, it occurs during the most mundane of settings and circumstances. For Chuck Fruth, the CEO of Phoenix-based Fruth Group, it was a 2012 visit to his local Apple store. He was purchasing a laptop Read More

The date was Jan. 9, 2006. Chris Taylor, the newly minted president and CEO of Fisher’s Technology, donned an apron bearing the company’s old logo and stood before his crew of 40 employees. These were the same people that the outgoing boss described as “40 headaches.” The former Read More

If there’s one thing a dealership learns after 60 years in business, it’s that the firm will not be in business for another 60 years if it completely abandons what’s worked up until this point. That’s not to say that Topp Business Solutions is a slave to a decades-old approach of Read More

If the last 12 months have taught us anything, it’s that the things one can truly count on continue to diminish. This is what makes those few constants all the more comforting and reassuring. Outside the windows of CBE Office Solutions in Irvine, California, and its four branch Read More

There have been times during his professional career when Cliff Kilman confesses he was scared. For more than 10 years, Kilman routinely helped consummate the sale of $25 million companies and acted as a consultant for start-up companies. When that many zeroes are involved, it’s Read More

Starting an office technology dealership focused on IT is sort of like learning to play guitar using Jimi Hendrix’s sheet music. But respecting the complexity of either discipline is the first step toward greatness. Shane Sloan was anything but a newbie in 2005 when he acquired Read More

Susie Woodhull gazes out the window of her office and sees the opportunity that lies ahead. The owner and CEO of Springboro, Ohio-based Woodhull LLC is not daydreaming, mind you. A 12,000-square-foot warehouse is being constructed behind the main facility and is expected to be Read More

A dealership doesn’t approach its 50th anniversary without the ability to pivot in the wake of a significant business disruption. Fraser Advanced Information Systems (AIS) was coming off a banner year in which it realized nearly 20% growth. But once the COVID-19 alarm sounded, Read More

As Jim Oricchio and his wife, Donna, strolled along the beaches of Maui in 1992, their minds drifted back to work. It seemed an unlikely topic to be pondering, as opposed to the beauty of The Valley Isle. Only nine years earlier, the Oricchios started Coordinated Business Systems Read More

When it comes to loyalty and support, Stephen Valenta clearly comes across as a foxhole-worthy business partner. The president of Offix, based in Gainesville, Virginia, related story after story about his company going to unusual lengths in support of loyal customers, wheth Read More

In another life, Doug Pitassi would’ve been the host of a TV game show or perhaps “Dancing with the Stars.” Relatable and genuine, self-deprecating with a touch of deadpan humor, the president and CEO of Pacific Office Automation (POA) adds a showman’s touch of personality to a Read More