Dealer Spotlight

Exploring the Managed Services Business with ImageQuest’s Milton Bartley

ImageQuest is a Nashville-based Managed Services Provider that offers a full suite of services, including Managed IT, Managed Print, and Managed Communications. These services are supported by a team that encompasses Service Desk, NOC, Tier 1, 2 and 3 technicians and engineers,
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Charting DEX Imaging’s Growth with Dan Doyle Jr.

It’s been 12 years since Dan Doyle, Jr. and his father, an industry veteran, launched DEX Imaging in Tampa, FL. What a wild 12-year ride it’s been as their dealership has grown from zero to more than $118 million a year in revenue. The Konica Minolta and Kyocera dealer now has
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Talking 3-D Printing and the Office Technology Business with NovaCoyp’s Darren Metz

Darren Metz is CEO of NovaCopy, a company he founded back in 1999. Since its founding it has become one of the top Konica Minolta dealers in the U.S. and has offices in Dallas, TX and Memphis, Nashville, Chattanooga, Jackson, and Nashville, TN. NovaCopy is also on the bleeding
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Catching Up with DPOE’s Chip Miceli

Chip Miceli, president of DPOE, has been in the office imaging business since 1972. He’s a familiar face at dealer meetings and industry events and is one of those dealers who is always generous with his time and his industry insights, whether it’s speaking to the press, speaking
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16 Questions with Frank Grasso, CEO of TGI Office Automation

The New York metropolitan area is a copier dealers dream with an amazing amount of business and potential business squeezed into a small footprint. It’s also one of the most competitive markets in the United States with a host of large, successful dealerships and manufacturer
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A Conversation with Kevin McCarthy the Driving Force Behind Modern Office Methods

It’s been all in the family at Modern Office Methods (MOM) in Cincinnati since 1957. That family tradition of ownership continues with Kevin McCarthy, a 30-year veteran of the industry and the dealership’s current president and CEO. With a long history, yearly revenues in the $40
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Mike McGuirk Brings the Best and Worst to ProCopy

Once a dealer, always a dealer. That pretty much sums up the career of Mike McGuirk, president of ProCopy Office Solutions in Tempe, AZ. After a long and successful career in the business, including a senior management position at a local UniCopy and Danka for almost 20 years, he
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Century Business Products Looks and Thinks Big in a Small Market

Serving a small rural market suits Century Business Products just fine. The Sioux Falls, South Dakota-based copier dealership, overseen by a trio of owners, Aaron Gerdes, Brett Gildemaster, and Kevin Jergenson, is racking up $10+ million a year in revenues selling Kyocera and
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A Conversation with Jerry DiMartino of Quality Business Systems

When you’re a smaller office technology dealership at least in terms of revenues, you try harder. That’s the story of Jerry DiMartino, CEO of Quality Business Systems in Towson, MD. He founded his dealership in 2001 and has seen it grow to 35 employees. In addition to Kyocera and
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Office Concepts’ President Kurt Snouffer Talks Business

Kurt Snouffer, president of Office Concepts in Fort Wayne, IN has spent 37+ years building his office technology dealership into one of the most successful in the Midwest. He may not have the biggest dealership there, but he’s holding his own, and at the same time, growing in a
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A Conversation with JD Sullivan, President of Image Matters

A Conversation with JD Sullivan, President of Image Matters Founded in 1999, Image Matters is an office technology dealership based in Knoxville, TN. The dealership and its 36 employees serve a diverse customer base, providing technology from Konica Minolta, Sharp, and Muratec as
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A Conversation with Tarek Hafiz President of Cell Business Equipment

Tarek Hafiz, president of Cell Business Equipment (CBE) in Irvine, California, is one lucky guy. He’s got a thriving office technology dealership that sells Canon, Ricoh, and Sharp products, and this year celebrates the 20th anniversary of his company. Through high times and lean
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A Conversation with Steve Valenta President of Offix

Growth is nothing new to Offix, a Gainesville, Virginia-based office technology dealership. They’ve been growing consistently since the company was founded in 1999 by President Steve Valenta and have their sights set on future growth. The dealership which sells a mix of Canon,
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A Conversation with Ron Carr of Oklahoma Office Systems

Any dealership that is still plugging away and independent after three-plus decades must be doing something right. You can certainly say that about Oklahoma Office Systems, LLC/OneSOURCE in Oklahoma City, Oklahoma. They remain a major player in their market and lay claim to being
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A Conversation with Joe Dellaposto of WPS

A Conversation with Joe Dellaposto of WPS This year marks the 40th anniversary of Word Processing Services (WPS) in Hagerstown, MD. With yearly revenues in the $11 million+ range the company has come a long way since its humble beginnings. Today they sell products from Savin,
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