July 28, 2017

Nuance and Epson Form Strategic Partnership

Burlington, MA and Tokyo (July 25, 2017) — Nuance Communications, Inc. (NASDAQ: NUAN) and Seiko Epson Corp. (TSE: 6724, “Epson”) today announced a worldwide strategic partnership to enhance the Epson customer experience by providing Nuance document imaging solutions
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Konica Minolta Enters Telephony Market with Acquisition of TLS.NET

Ramsey, NJ (July 26, 2017) — Konica Minolta Business Solutions U.S.A., a leader in technology and information management services, today announced its acquisition of Columbus, Indiana based TLS.NET, a Managed IT Services company that specializes in voice, cloud and IT solutions.
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HP Future Smart Firmware Printers

Monochrome Maintenance kit reset procedure LaserJet M600 series (M601, M602, M603, M604, M605, M606, M607, M608, M609) LaserJet M600mfp series (M630MFP, M631MFP, M632MFP, M633MFP) LaserJet 700 series (M712, M725MFP) LaserJet M4555 MFP HP maintenance kit count resets have
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Xerox WorkCentre 5945 / 5955

MFP Copiers, a Simple Introduction. The WorkCentre 5945-style MFP copiers are still relatively new machines.  They’re well-built, B&W Xerox brand copiers which look to be a great new series for everyone involved.  In previous ENX articles, we took apart the fuser and learned
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Notes from Recent Events

I recently had the privilege of attending the BTA Mid-America meeting as well as the Seat Based Billing seminar in Kansas City. I also attended the Pro-Finance 2 class in Cleveland, Ohio a few weeks later. All of the events were very beneficial and well worth the time and cost of
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Five Things to Consider When Introducing New Products

Though many may not know, there is a process for properly introducing new products into your company and market place. It’s common to see a dealer select a new product based on a current client inquiry or because they see the latest “gee-wiz” product at a show and decide they
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Core Values, Superior Tech Service Fuels Zeno Office Solutions’ Dominance of Oil and Gas Markets

The name Zeno, derived from the Greek and taken from the name Zenon, is commonly connected to a pair of well-known philosophers—Zeno of Elea and Zeno of Citium, the latter being the founder of the Stoic school in Athens. It’s also derived from the theonym Zeus. Thousands of miles
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Working Beyond Customer Requirements: Consultative Approach to ECM Helps Maximize Workflow Efficiency

While it falls upon dealers to ensure that their end-user customers are being equipped with the proper tools to facilitate ECM, document capture, and related software solutions, the software developers themselves boast a wide-angled perspective that reaches beyond the scope of
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Managed IT and Cloud Services Spark Thermocopy Growth Platform

Though its founding day might indicate a trick is about to be pulled, Knoxville, TN-based Thermocopy did, in fact, begin on April 1, 1964, with Randall Sumner and two partners each kicking in $50 investments to go with a $3,000 note for operating capital. The company debuted as a
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Taking a Vertical By Storm: Kno2 Aims to Revolutionize Health Care Information Exchange

One of the fastest-growing companies servicing the vast health care industry isn’t exactly a household name for the general public. But while you won’t see any commercial spots for this firm airing during the Super Bowl, Kno2 has been scoring points among the many thousands of
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Epson America Sees Healthy Market Opportunities for Business Inkjet MFP

It’s been said that the SMB office environment is the last great, untapped frontier that inkjet printing has yet to conquer. But now that inkjet is beginning to infiltrate the BTA channel, courtesy of new product introductions from both Epson America and HP, it will be
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Understanding Clients’ Process Pain Points Vital to Selling ECM Solutions

It is safe to say that enterprise content management (ECM), document capture and other software solutions are to office technology dealerships what medications are to drug stores. Why allow a customer to browse medications that address allergy and asthma, cough and cold or
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