Dealer Spotlight

Disrupting the Status Quo: Adam Gregory is the Face of the 21st Century Document Imaging Dealer

Don’t ever tell Adam Gregory, “You’re going to fail,” because if you do, he’s going to prove you wrong. The president of Advanced Business Solutions, a virtual document imaging dealership that primarily focuses on the Atlanta, GA and Jacksonville, FL markets, had an idea for a
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Imagine Solutions’ Craig Knouf Continues to Make All the Right Moves

A little over two years ago, Craig Knouf, a document imaging industry veteran, decided to roll the dice and get back into the document imaging business in a mature Portland, OR market, a market with some formidable big name competition. Was that a smart move, a smooth move, or
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Northern Exposure: Dean Johnson of Royal Business Systems on Servicing Office Technology in the 49th State

Earlier this year at the Kyocera dealer meeting in Las Vegas, I met Dean Johnson, service manager for Royal Business Systems in Anchorage, AK, one morning at breakfast. He had a wealth of stories about living in Alaska and the challenges of servicing office technology throughout
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Home Field Advantage: Plus Inc.’s David Carson on Selling Production and Going Up Against Bigger Competitors

It’s common knowledge that there is often a home field advantage for many local dealers even when competing against manufacturer direct branches who aren’t hesitant about giving away the store in order to win the deal. That’s why local dealerships often emphasize the community
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From Office Supplies to Office Technology and Managed Services: Datamax President Barry Simon on Making All the Right Moves

What a ride it’s been for Datamax President Barry Simon since entering the industry in the early 1980s. What started with office supplies has evolved into a career selling office technology and Managed IT. Simon’s Little Rock, Arkansas-based dealership is a major player in its
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Dealer Spotlight: Frankly Speaking with FlexPrint Founder & CEO Frank Gaspari

If you’re looking for a dealer who isn’t concerned about telling it like it is, look no further than Frank Gaspari, Founder & CEO of FlexPrint, Inc. He’s been in the industry for 30 years and has a well-documented reputation as a visionary leader and successful entrepreneur.
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John Frisch, President of Higher Information Group, on Selling a Diverse Mix of Products and Services

For the past 13 years, John Frisch has been enjoying life as president of Higher Information Group in Harrisburg, PA. The dealership was originally founded in 1969 and for the next 30+ years focused primarily on business equipment. Since acquiring the company in 2001, Frisch has
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Bob Maxwell and Becky Offutt of KOMAX on How to Build a Successful Dealership

One of the top office technology dealerships in West Virginia is KOMAX Business Systems in South Charleston. The company, founded in 1999 by co-owners Bob Maxwell and Becky Offutt, markets Konica Minolta and Muratec as well as KIP and Canon wide-format printers. The dealership is
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Dealer Spotlight: A Conversation with Keith Justus, President of Business Copier Solutions

Keith Justus founded Business Copier Solutions, a Toshiba, Konica Minolta, and Muratec dealership 13 years ago. Not the best time to launch a new business venture. As luck would have it, that business venture has navigated all sorts of economic perils and continues to grow, most
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Dealer Spotlight: Celebrating Solutions with DOCUmation’s Scott Woolfolk

Scott Woolfolk, president of DOCUmation of San Antonio, a dealership formed by the merger of two San Antonio companies in 1997, has spent the last 28 years in the office imaging industry. He considers himself fortunate to be part of such a vibrant industry and successful
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A Conversation with Systel Business Equipment’s Keith Allison

A Conversation with Systel Business Equipment’s Keith Allison Systel Business Equipment Co., Inc. based in Fayetteville, NC is doing more than $50 million a year in business, firmly positioning them as one of the top dealerships in the Southeast with 11 locations across the
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Nora Schulz, President of NEP Co., Inc. on Growing Up in the Office Imaging Business

It’s not often you meet someone who’s been in the office imaging business for 45 years who looks like they can do it for another 45. That’s Nora Schulz, president of NEP Co., Inc. in Appleton, WI. To clarify, even though she’s been in the business for more than 45 years, some of
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Catching Up with Bob Smith of Copiers Plus

If Bob Smith didn’t enjoy what he was doing, it’s unlikely he’d still be involved in the dealership he founded back in 1985 at the ripe old age of 50. Prior to starting Copiers Plus in Fayetteville, NC, Smith had already logged 28 years in the industry. Today, Copiers Plus has
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A Conversation Toni Gorveatt President with Toni Gorveatt of Cobb Technologies

Toni Gorveatt, president of Cobb Technologies in Richmond, VA, has a long, rich history in the office imaging space, tracing back to 1985 when she was selling for a Canon typewriter dealership. She’s been lucky enough to be in the right place at the right time and survived
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A Conversation with Mark Wild of Upstream Office Solutions

In an era where smaller dealers are struggling or selling out, it’s insane why anyone would want to start an office technology dealership from scratch in 2012. But that’s what Mark Wild did with Upstream Office Solutions, a Tampa-based office technology dealership, which is
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