Blue Technologies

What Comes Next? Dealers Parse Out Future Visions for Enterprise Content Management

In recognition of the Milano Cortina Winter Olympic Games, the editors at ENX Magazine have captured a gold medal in the category of “too on the nose” for its question regarding what the future holds for enterprise content management (ECM). Yes, we’re ashamed, so we’ll take our
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So You Want to Offer ECM? Some Pointers From Our Dealer Panel

As we’ve observed countless times before, it’s easy for a media analyst/journalist to flatly declare that dealers need to diversify without having concrete data points to share. After all, considering the investments of time and finances, adding a new product or service can be a
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Missing Some Benefits: Help Clients Get the Most Mileage from ECM

The best way to turn revenue into recurring revenue and long-term engagements is to make sure that clients are getting the full value from enterprise content management (ECM). These current and prospective accounts are fully engaged in their own day-to-day business matters. They
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Challenges Take a Bow: Final Chapter of Issues Confronting Elite Dealers

Wouldn’t it be fantastic if all problems had an expiration date? Think how nice it would be to start Jan. 1 of every year anew, un-tethered to issues that plagued you during the previous year. Unfortunately, the only time all of our worries go away is when we shuffle off this
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What’s Next? Dealers Share Plans, Wish List for Future AI Innovations

Dealers and end-users alike, it’s safe to say, are in various stages of engagement when it comes to artificial intelligence (AI) technologies. Some are leveraging it to enhance sales talk tracks or generate marketing content. Others have heard of AI and think it sounds neat, but
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Interest in AI has Spiked in Business Community, but Investment Dollars are Lacking

Artificial intelligence (AI) has taken on a conspicuous role in 2025 society, with ardent enthusiasts and casual observers alike intrigued by the possibilities it offers. There is a healthy fear and respect approach to AI on the business front as many companies are approaching
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Talking Generative AI: Dealers Add Insights to its Internal and Client Use

As we all know, “The Godfather” saga teaches us many lessons, from “leave the gun, take the cannoli” to never drive to a toll booth in a violent rage while seeking revenge. To that end, we can relate the personas from Francis Ford Coppola’s Magnum Opus to the world of
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AI Phobic: Fear of the Unknown Adds Drag on Acceptance Rate for Dealers, Clients

Those of a certain age can chuckle at the thought of older people struggling with technology. Remember grandmom trying to use a television remote for the first time? Or that time when your father opened 47 windows when attempting to board the information superhighway. And we
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Whatever Floats Your Boats: Executive Connection Summit Delivers Balanced Menu for Dealers

If you’d never heard of quantum computing before attending the Executive Connection Summit (ECS) last month, then you certainly got a crash course in one of the major technologies destined to change the landscape of the business community and beyond. But if Sean Brehm’s hour-long
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2024 Elite Dealer Challenges: Turning Obstacles into Opportunities

Our December issue encapsulates 118 of the office technology sector’s leading providers, the Elite Dealers. For many companies, it was a very good year, as evidenced by strong year-over-year growth from the honorees. But by no means was the campaign without its flaws, as dealers
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Production Print: Dealers Discuss What You Need to Know to be Successful

So you want to add production print to your menu of products and services? Before you phone up (or email) your OEM representative, it might be good to take a step back. No, make that two steps. Production print is…a tall task. We’re not talking removing King Arthur’s Excalibur
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Contract Blues: Dealers Share How to Get Best Results in Competitive Situation

All dealers wish they could bat 1.000 when it comes to competitive business opportunities. That would enable them to be ultra-selective in the types of opportunities they pursue. A chosen few do find themselves in a beneficial position to not chase any jobs except for those
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Selling Non-MFP Hardware: Some Tips from the Dealer Pros

In the spirit of the season, it’s time to put a bow on the November State of the Industry report on selling non-MFP hardware. Beyond talk tracks and vertical entry points, a number of these offerings profiled—from interactive white boards to security/access systems—call for an
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Monthly Recurring Revenue: Taking a Bite Out of the Competition

Word play of the day: let’s take a look at reoccur and recur. They sound alike and are frequently used interchangeably. As your handy dictionary points out, the general meaning is “to happen or appear again.” The lone difference is in the frequency of each. Let’s use an example.
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Grading Industry’s 2022 Performance: Dealers Weigh in on the Best and Worst

It’s that time of year for the industry’s best and brightest students to take home their report cards. Instead of a semester or marking period, we’re evaluating the 2022 calendar year as a whole. All we need is those little manila envelopes that parents needed to sign and send
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