EDGE Business Systems

The wonderful thing about advice is it’s free. As in, you’re free to heed it or free to ignore it. Unsolicited input generally falls on deaf ears. But in our case, we’ve asked and some of the biggest names in our industry have delivered some absolute gems of advice. That, Read More

There are no guarantees in business. Given the lack of certainties, most business owners try to position themselves to experience optimal outcomes. This takes on many forms: investing in people and equipment. Adding products or services that can be introduced to current clients Read More

Every net-new account represents a victory for an account representative and the dealership name on his/her uniform, so to speak. By the same token, it also signals a squandered account for another vendor, be they a dealer, manufacturer direct operation or managed service Read More

There’s a popular adage, variously attributed (Buddha and Abraham Maslow, among others) and modified, that observes, “If your only tool is a hammer, then every problem looks like a nail.” But as Yogi Berra might say, “Your answer for everything isn’t Read More

Sales momentum is as much psychological as it is quantifiable. If an account representative has confidence, even if it’s a tad unwarranted, the upshot is a positive and aggressive push from quarter to quarter. We live in a world where perception is essentially reality, hard Read More

A dealer cannot survive by boxes alone; there’s a hell of a lot more to be found in the full catalog, and incentivizing behavior need not end with a meaty spiff. Cross-selling is the key to ensuring that MFP clients are well aware of your solutions, and vice versa. Let’s be Read More

It’s not surprising that one of the barometers used to measure the success of a sales department is its ability to secure net-new business—taking down a client, and unseating either another dealer or a manufacturer direct in the process (that’s ample reason in itself to ring the Read More

Events and changes have a way of reverberating through Wall Street and Main Street. You may have noticed that this is an election year (insert smirk) and the markets will react whether President Biden wins another four-year hitch or former President Trump is returned to the oval Read More

EDGE Business Systems announced this week that it has completed the acquisition of All South Copiers, a privately-owned office equipment dealer with locations in Kennesaw and Jasper, Georgia. All South Copiers has been providing Canon, Duplo and Formax solutions to companies Read More

If the old wives’ tale that bad things usually happen “in threes” has any merit, we’ll build upon this unfounded superstition with this week’s M&A roundup that saw six prominent dealers—GoodSuite, Kelley Connect, Novatech, WiZiX Technology Group, AD Solutions and EDGE Read More

It’s that time of year for the industry’s best and brightest students to take home their report cards. Instead of a semester or marking period, we’re evaluating the 2022 calendar year as a whole. All we need is those little manila envelopes that parents needed to sign and send Read More

As soon as the ball dropped in Times Square on Sunday, the countdown began for all the Negative Normans and Nellies who reside in Pessimistic Cove. They’re all asking the same question: when will something bad happen in 2023? It’s a coping mechanism, a raising of the defense Read More

Analysts and pundits may sometimes give the impression that they believe the path to generating significant revenue for an office dealer’s bottom line is by simply adding high-margin product and service offerings. Ah, if it only were as simple as clearing a spot in one’s showroom Read More

This week’s look into the State of the Industry report on production print examines the opportunities offered by supplies and service revenue, as well as its challenges. But what can really spice up a dealer’s production catalog, and provide that extra boost to profits, is the Read More

While the length of any sales process is difficult to pin down, many of our dealers participating in this month’s State of the Industry report on production print agree that given a number of variables inherent in vetting a solution, it tends to take somewhat longer than an MFP Read More