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The Top 10 Stories of 2014

If it’s December, it must be time to look back over the past year and reminisce about the year’s Top 10 stories. As is often the case, some of these stories are big ones, some of them are not quite as big, and others are ongoing trends that continue to impact the office imaging
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OEMs Search for Infringing Products on Both Sides of the Atlantic

Going into 2014, there was every indication that it would be another busy year for attorneys representing hardware manufacturers. As last year ended, Canon, Epson, HP, Lexmark, and Samsung were pursuing cases in either Europe or in the United States, and some had cases pending in
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Inkjet Insider Summit Dives Deep into Emerging Inkjet Technology

MELVILLE, N.Y., September 28, 2014 – Canon Solutions America, Inc., a subsidiary of Canon U.S.A., Inc. today announced that it held an event series designed to educate customers on how inkjet innovation is changing the print industry. The two-part Inkjet Insider Summit, held at
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A Five-Minute Recap of BTA’s Grand Slam Baltimore Event

I spent the first part of this week at BTA Grand Slam in Baltimore, home of the MLB Eastern Division Champion Baltimore Orioles. For a regional event, this had all the substance of a national event, or at least the sessions I attended did. What’s nice about this event is th
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Between the Lines: Future Shocked

I’m still processing the information I gleaned from that Canon Webinar on BYOD and mobility that I wrote about last week. It makes me think of the Tom Waits song (Some of you may be familiar with The Ramones version.), “I Don’t Want to Grow Up,” and the line, “How the hell did I
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Compelling Reasons for Your Customers to Adopt Mobile Printing

Following up on last week’s editorial on Canon’s Webinar and the mobile printing and BYOD movement, there was some additional information that came out of that discussion that I didn’t mention and should be useful for any dealer selling a mobile printing solution. Forrester
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What’s Hot & What’s Not?

This week Tony Nami, president of Prior & Nami Business Systems in Trenton, NJ discusses what’s hot and what’s not in his market. Prior & Nami represents Canon, Konica Minolta, Sharp, and Muratec. What’s hot? Nami: In addition to being a copier dealer we provide IT
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My Top 10 MFP Copier Industry Predictions for 2014

A better year in 2014 for everyone right?  I still feel the economy here in the Northeast is not what is was and am wondering if we’ll ever get back to where we were in the mid 2000’s.  I’ve been in this crazy business for 33 years and not once was I ever faced
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Best Practices Make for a Near-Perfect Office Technology Dealership at LDI

  Jerry Blaine isn’t satisfied. He owns one of the top office technology dealerships in the country, he’s got one of the most tenured sales forces in the industry, and business is good. What’s not to like? “An area where we need to improve is acquiring new clients,” says
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Canon Looks at the Trends Affecting the Enterprise and Production Market Segments

As I continue this ongoing series on the trends that will affect the various players in the office imaging space in 2014 I had the good fortune to speak with Dennis Amorosano, director and general manager, Software Product Marketing & Solutions Business Development Division,
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What’s Hot & What’s Not?

This week Paul Kotan of Southwest Equipment Brokers, a copier wholesaler based in Tucson, AZ, shares what’s hot and what’s not of late when it comes to what his independent dealer customers are looking for. What’s hot? Kotan: Anything with low usage and low meters. Ricoh, Sharp,
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The Top 10 Concerns of Office Equipment Dealers

Spend any amount of time around office equipment dealers and there’s bound to be a fair amount of moaning and complaining about business, their manufacturers, customers, new technologies, economic conditions, and market changes. It’s not a knock. That’s just the way it is.
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What’s Hot & What’s Not?

This week Paul Kotan of Southwest Equipment Brokers, a copier wholesaler based in Tucson, AZ, shares what’s hot and what’s not of late when it comes to what his independent dealer customers are looking for. What’s hot? Kotan: Anything with low usage and low meters. Ricoh, Sharp,
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