Features

Xerox Acquires Two Dealers, Expands Business Relationship with HP

Xerox (NYSE: XRX) has acquired two new multi-brand dealers, Rabbit Office Automation (ROA) and Heritage Business Systems (HBS), to grow its presence in the San Francisco Bay area and the Delaware
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Epson Introduces 100 PPM Monochrome Inkjet Line to Office Market

Epson America Inc., a leading provider of high- performing printing solutions, today announced the expansion of its corporate inkjet line head printer portfolio with the WorkForce Enterprise
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Even Application of Excellence Enables Difference Maker Ted Gruener to Paint Portrait of Success

Oftentimes, in life and in business, we become handcuffed by a lack of resources necessary to execute a job or task in proper fashion. That presents a quandary: Do you push forward and “make do”
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Attention Sales World…Are You Traveling on the Road Called Relevancy?

The sales world has changed. You can say Father Google, along with technology, has been the catalyst. The shifts have been dynamic, widespread and it’s impacting everyone from those in the
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M&A Roundup: GoodSuite Obtains Advanced Office Automation, Kelley Imaging Systems Reaches into Alaska

West Coast dealers continued to expand their footprint with the announcement of two acquisitions. One sees GoodSuite, the former Copier Headquarters of Woodland Hills, California, adding Advanced
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Xerox Continues its Evolution with Creation of Holding Company

Piece by piece, the future of Xerox Corp. continues to take shape. This week, the company announced that shareholders approved its proposal to adopt the merger agreement pursuant
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Difference Maker Debra Dellaposta Epitomizes Strength of Family-Owned Dealerships

Debra Dellaposta is one of those executives who cringes at the thought of talking about herself. But when it comes to her customers, employees and her peers, Dellaposta is one of the more
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Focus On Sales and Marketing Alignment and Watch Your Office Technology Business Thrive

Office Technology Providers have always been good at listening to the needs of their customers. They are passionate about innovating and developing new solutions that ultimately help their
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Lexmark Names Allen Waugerman New President and CEO

Lexmark, a global imaging solutions leader, this week announced that its board of directors has unanimously selected Allen Waugerman as Lexmark president and chief executive officer, effective
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Helping Dealers Achieve Prosperity is Underlying Mission for Difference Maker Jim Kahrs

There are few things as gratifying as taking on something in need of repair—a leaky faucet, a lawnmower that won’t start, a computer that’s operating slowly…even a baseball hitter who is pulling
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New Captain at Helm of Novatech: A Q&A with CEO Dan Cooper

Last month, Nashville, Tennessee-based Novatech shocked the industry with the announcement that Founder and CEO Darren Metz was transitioning into the role of executive chairman, to be replaced
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Factors Initiating Growth and Repeat Business in MSP Sales

Your MSP sales team needs to give clientele an experience they prefer to competitors. You want increasing profit margins over time, and you want repeat clientele. Following are tips to help your
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