Features

You have sifted through the top level candidates’ resumes and now you have scheduled interviews to decide which candidate will most effectively contribute to your organization and its culture. Read More

Last week I accidentally stumbled upon Coordinated Business Systems’ Facebook page. I was writing a column about the value or not of social media to the dealer community and just when I thought I Read More

For companies with sophisticated sales operations territory design is paramount to maximizing their investment in sales professionals. Can you imagine starting your sales career at IBM, GE Read More

One of the biggest challenges a dealer sales rep has today, and they’ve got a few, is sorting through and comprehending the variety of solutions on the market as well as how to effectively Read More

(Editor’s note: The following article excerpt on how the office products channel was leveraging social media was written three years ago for Independent Dealer magazine at a time when I as well Read More

Front line management is tough regardless of your functional area.  As a manager you need to deal with scheduling, employees’ personal issues, training and emergencies you could never have Read More

The service department of Applied Imaging, an office technology dealership based in Grand Rapids, MI with offices across the state, would be at a serious disadvantage if not for BEI Services. Read More

As an industry power player—both literally and figuratively—Innovolt has evolved with both the times and technology. Innovolt, which begins its company timeline with the discovery of electricity, Read More

In this continuing series of articles on power protection we’re looking at ways that dealers can leverage this technology to grow their business. Recently I interviewed Dave Perrotta, director of Read More

Modern Office Methods in Cincinnati, OH, has been selling power protection products from ESP for more than 10 years. In fact, virtually no machine goes to a customer without some sort of power Read More

Last week GreatAmerica Financial Services announced the creation of the office equipment industry’s first managed information technology (IT) services peer groups, an endeavor with Service Read More

The power grid that every business relies upon to connect, inform and fuel their operations consists of an aging collection of power generation, transmission facilities and distribution Read More