Editors Blog

Difference Makers: Rarely is the Path to an Industry Destination a Linear One

Speaking strictly from a professional standpoint, have you ever wondered, “How did I get here?” During childhood, we are introduced to any number of occupations that sound exciting, like a fire
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Ninestar Hits Another Snag in Bid to Lift DHS Ban

Another recent court setback left Ninestar’s reentry into the U.S. market in doubt. Judge Gary S. Katzman ruled Feb. 27 that the company’s embargo applied by the U.S. government would
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Konica Minolta’s High Velocity Road Show Speeds Through Sarasota

The 2024 manufacturer event slate kicked off in earnest Feb. 12-13 as Konica Minolta invited nearly 50 mid-market dealers from the east and south to the first of several road show meetings. The
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The Jillian Fund and Gala: A Passing of the Torch to Ensure a Legacy

The shock had not worn off when George Gorman walked into the office of Bill McLaughlin in April of 2013. Gorman, who manages the relationships between Ricoh America and its largest New York
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Sage Advice: Dealers Offer Caveats for Popular Ancillary Offerings

One of the many benefits of joining an industry peer group is the ability to canvass members on the merits of adding a new product or service to your portfolio. The responses are often brutally
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Best of ECS: Bridging the Generation (Leadership) Gap

One of the many beauties of the office technology sector is the proud tradition of leadership that has been passed from family member to family member within many organizations. That was on full
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Promotable Products: Dealers Discuss Raising Awareness of Newer Offerings

It’s time to talk about that frustration shared among virtually all office technology dealers. There are few things more frustrating than finding out a prospect or client—particularly t
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The Elevator Pitch: Tech Providers Make their Case for Partnering

From Canon to Xerox, Epson to Toshiba, Sharp to Lexmark, Ricoh to Konica Minolta, and Brother to Kyocera, the office technology reseller community has more than its share of options for peddling
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Nominations Open for 2024 ENX Magazine Difference Makers Recognition Program

We live in a results-oriented world, which has been a reality for many, many moons. It’s particularly true in business, as the ways and means of accomplishing a task pales in comparison to the
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Marginal Magic: Is There Good Money to Be Made in VoIP, Postal Gear and EV Stations?

There was a time not long ago when auction and antique shows were huge on cable television. PBS, of all networks, set the standard with its “Antiques Roadshow.” The scripted drama
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Diversification Opportunities: Is Your Market Ripe for a Given Product?

As dealers ponder whether a certain ancillary product offering is a good fit for their particular client and geography base, there are several obvious checklist items to consider. Cost to entry,
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Two-Minute Drill: Following Highly Successful Career, Rick Bastinelli Ready for Second Act

It is impossible for Rick Bastinelli to retire, for that would mean the longtime top executive of Baltimore-based Centric Business Systems is ready to sit back and relax. But while he did
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