August 29, 2022

Our industry is facing unprecedented supply chain disruption, which is having a significant impact on dealers’ ability to grow and achieve revenue and profitability targets. It’s also impacting their ability to maintain the equipment in the field. Let’s take a brief look at these Read More

There are a number of different challenges that are affecting marketing departments and staff in today’s business climate. For example, the Great Resignation has seen staff members jump ship to other businesses or industries to secure upward mobility and a bigger payoff. While Read More

This is an introduction for a man who doesn’t need one, but it’s certainly merited. Arthur (Art) Post has been in the office technology industry seemingly as long as the space has existed. Road warriors who frequent trade shows as well as manufacturer and association events are Read More

EDGE Business Systems was seemingly doomed from the beginning. After all, the metro Atlanta dealership is orchestrated by four type-A salespeople—Josh Salkin, Rick Duerr, Cha Holmes and Rich Simons—with no entrepreneurial leanings or previous experience in running a business. Read More

With an event as significant as the pandemic, which brought fundamental changes to the way business is conducted, comes a set of challenges—some readily apparent, others taking form and identity with the passage of time. The latter count is as frustrating as it is interesting: Read More

Takedowns. Wins. Slaying the dragon. Nothing is quite so pleasing as capturing the business of a major client, with bonus points for wresting the account from a formidable competitor. In fact, the sales rep may add a little gusto to the bell ringing if the incumbent vendor was a Read More