Software Solutions

A big hurdle for many dealers considering the addition of software sales to their offerings is the learning curve needed to properly deploy and support a solution. Some software vendors offer the option of providing their own implementation and support services once the dealer Read More

At Square 9’s recent Encompass event, company VP of Sales North America East, Joe Hartnett, and Copytronics Executive Director of Solutions, Rohan Santora, told resellers about the importance of maximizing their aftermarket opportunities, such as adding users or departments to Read More

You’d better not call Lexmark a printer company anymore. You can, but if you want to more accurately describe who they are today and what they offer channel partners and customers, the word “solutions” aka “software” better be somewhere in that description. That was a key message Read More

(Editor’s note: The following article originally appeared in the September, 2013 issue of ENX magazine. I thought it was worth sharing again in case you missed it the first time. You’ll also find many more articles I’ve written there over the years.) How often Read More

This week we touch base with Tarek Hafiz, President of CBE in Irvine, California about what’s hot and what’s not in his market. CBE sells Sharp, Ricoh, and Canon products. What’s hot? Hafiz: We’re seeing a lot more activity with software solutions, MPS, and color MFPs. What’s Read More