MAKING HEADLINES

State of the Industry Purpose-Driven, Responsible and Directed: Approach to AI Critical for Maximizing Potential, Value by Erik Cagle

Dealer Spotlight Kings of ITT: Customer Service Experience Powers Marco’s Push to the $1B Revenue Plateau by Erik Cagle

Channel Insight New Offerings and Key Partnerships Keep AgentDealer on the Fast Track to CRM Success by Erik Cagle

Ellison on AI The AI Tsunami Is Already Here—Is Your Dealership Swimming or Drowning? by Keven Ellison

Impact of IT Your ROI Model Is Already Obsolete: Why the Frameworks Organizations Use to Evaluate AI Investments Are Working Against Them by Mike Noonan