ECM

Post-sale Service and Support Critical in Delivering Full Value of ECM, Software Solutions

Closing the sale on enterprise content management (ECM), document capture and other software solutions marks only the beginning of a relationship between office equipment technology dealers and their client base. The ability to deliver customer service and support on the back end
Read More

Global ECM Specialist Enhances Document Workflow Software

New Windsor NY (April 4, 2017) – DocuWare recently released Version 6.11 of its proven Enterprise Content Management system. The new release is best characterized by its simpler usability and improvements in workflow management, email archiving and data synchronization. With
Read More

Kevin Potts to Lead and Advance DocuWare Brand

New Windsor, NY (February 23, 2017) – DocuWare Corporation has recently appointed Kevin Potts as its new vice president, corporate marketing. Kevin will oversee DocuWare’s global marketing, aligning and orchestrating demand generation, events, design, content, product marketing
Read More

Square 9 Launches the Convey Canon DR-M160II Bundle for Capture Automation

New Haven, CT (February 6, 2017) – Square 9 Softworks, developer of award-winning Enterprise Content Management (ECM) solutions today announced the launch of the Convey Canon DR-M16011 Bundle. This innovative new solution combines Square 9’s web-based capture automation
Read More

Epicor Acquires Leading Enterprise Content Management Software Provider docSTAR and Expands Cloud-Based Solutions Portfolio

Epicor Software Corporation, a global provider of industry-specific enterprise software to promote business growth, today announced that it has acquired privately-held docSTAR, an award-winning developer of document management software based in Schenectady, New York. The
Read More

DocuWare Adds New Advisory Board Member

New Windsor NY (November 23, 2016) – At its recent shareholding meeting, global ECM specialist DocuWare added Cary DeCamp as a new member to its Advisory Board. DocuWare’s founders and presidents, Jürgen Biffar and Thomas Schneck, are very excited to welcome DeCamp on board. As a
Read More

Konica Minolta Releases New ECM Edition for Enterprise-wide Efficiency

Ramsey, NJ (November 10, 2016) – Konica Minolta Business Solutions U.S.A., Inc., a leader in smart office solutions, enterprise content management (ECM) and cloud services, is expanding its award-winning solutions portfolio with the launch of a new version of its automated
Read More

Are You Missing Out on Aftermarket Sales from Your Software Customers?

At Square 9’s recent Encompass event, company VP of Sales North America East, Joe Hartnett, and Copytronics Executive Director of Solutions, Rohan Santora, told resellers about the importance of maximizing their aftermarket opportunities, such as adding users or departments to
Read More

Second Annual Square 9 Encompass End User & Reseller Conference a Success

New Haven, CT (October 17, 2016) – With over 300 international resellers and end users in attendance, developer of award-winning business process automation solutions, Square 9 Softworks, closes out another hugely successful Encompass Conference. Held in Clearwater Beach,
Read More

Encompass 2016: Square 9 Looks to Shake Up Document Capture, ECM Markets

“We’re living in the age of digital wealth,” Square 9 Softworks CEO Steve Young told an audience of the company’s reseller partners and customers at its Encompass 2016 event in Clearwater, Florida, on Wednesday. “Information is the basis for wealth and power,” he
Read More

7 Reasons Why a Vertical Focus for Selling Software Provides the Best Returns

In the October issue of ENX Magazine (“There’s Gold in Selling Software Solutions, but You Have to Dig for It”), both dealers and software vendors touted the benefits of focusing on vertical markets. Let’s drill down on the reasons why that might be the smartest strategy for your
Read More

North America’s Leading Business Process Solutions Provider Teams with One of World’s Leading Document Solutions Companies

King of Prussia, PA, and Fairfield, NJ (September 13, 2016) – Today, DataBank, North America’s leading business solutions provider, and KYOCERA Document Solutions America, one of the world’s leading document solutions companies, announced the formation of a business alliance,
Read More

DocuWare ISO-27001 Recertification Awarded

New Windsor, NY (August 30, 2016) – Global ECM specialist DocuWare regularly submits its product and company for testing and certification by independent institutions. Most recently, the software pioneer learned that its security measures once again met all the requirements
Read More

Square 9’s Encompass 2015 Conference Where ECM and DM Meets BPM

Two weeks ago I traveled to Clearwater Beach, Florida for Square 9’s Encompass end user and reseller conference. The theme was “Changing the Direction of Your Business,” a fitting theme for attendees as well as Square 9 itself as the company rockets ever faster upwards in the
Read More

File Sharing: Disrupting and Forcing Change in the ECM Market

In the year 2015, the words “digital age” may induce eye rolls, but the availability and ease in which we access information has become a huge part of our lives both in and out of the office. After working hours, we spend just as much time in front of screens, having more
Read More
12