Managed Services

I’ve been talking about the initial Managed Service offering with prospects and partners for years. During this time I have learned that there is no right or wrong way to present the concept of Managed Services to customers, although some are more effective than others. For a Read More

This week David Scibetta, EVP/ CIO of Copier Fax Business Technologies in Buffalo, NY, shares what’s hot and what’s not at his dealership. Copier Fax sells Konica Minolta and has become known for their branded Documentelligence solutions sales strategy. What’s hot? Scibetta: Read More

On Tuesday, January 21, Ricoh announced that it will acquire mindSHIFT Technologies, a Managed Services provider, from Best Buy Co. The acquisition is expected to close in February 2014 at which time mindSHIFT will become a wholly owned subsidiary of Ricoh. For Ricoh, this is a Read More

Top of the Rio’ BTA Dealer Member Appreciation Reception to Take Place at ITEX 2014 National Conference and Expo  Jan. 23, 2014 – The Business Technology Association  along with sponsors ECi Software Solutions, Katun, OKI Data Americas, and Square 9 will host a reception Read More

This week’s news that Ricoh will acquire mindSHIFT Technologies, a Managed Services provider, from Best Buy Co., once again underscores how important services are to the imaging technology space.  Or at least how important services are to their long-term survival in the spac Read More

When a major snowfall cancelled 1,500 flights the day before I left, and with the close proximity to four other major imaging manufacturer events, I wondered how productive 1105 Media Office Technology Group’s Business Imaging Expo on December 10-12th would be? Although the Read More

I just returned from Photizo’s Transform Global 2013 in Scottsdale, AZ and like last year’s event, I had a jam-packed schedule with not enough time to attend all the sessions I wanted to sit in on or see all the people I wanted to see. But I did walk out of there with Read More

DocuLex is taking a multiple pronged approach to managed services.  Our history of success is building productive document management, workflow processing and image capture software, and we continue to do so today. However, over the past few years, customer requirements have Read More