sales

The Pull Economy is Just a Click Away

The pull economy is gaining momentum across many industries. When will the office technology channel be impacted? Let’s go back in time to when copying and print usage was growing. Everybody was printing everything. The information one read was on paper; back then things just
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Three Value-Based Sales Conversations to Engage the Modern Buyer

  I can hear it now: “Buyers are treating us as a commodity”…“It’s all about price, price and more price”…“We don’t have anything unique to offer.” This can all be prevented. The modern buyer is better equipped than ever to drive salespeople toward commoditization. Prices
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Brutal Honesty (Part Two): How Well Do You Know YOU as a Sales Professional?

In “Brutal Honesty: How Self-Reflection is Essential to Becoming a Better Sales Professional,” I shared with you how, as a sales professional, you should consistently reflect back upon your personal performance. What helped you to succeed during the day, week or month? What
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Brutal Honesty: How Self-Reflection is Essential to Becoming a Better Sales Professional

You make the calls, you take care of your clients, you prospect, you lose some opportunities and you close deals as it’s the never-ending cycle of a hard-working sales professional. However, most in sales find themselves repeating the same sales tactics over and over again,
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Copier Sales, Relationship Building and Commonality Garner Orders

Here’s a short story about two appointments I had later in the day.  Well, not really appointments but rather stop-ins with two existing accounts. One of those accounts was a net new from three months ago, where we were able to place a new wide format unit. The other was a
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Sales Leaders: Why is Your Sales Team Referring to Your Clients as Customers?

We would all agree, customer experience matters more now than ever before and sales reps who don’t adapt to a customer-led mindset through personalization will fall further behind and suffer major customer churn. In today’s modern business world, full of business
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A Few Reasons Why Horse Racing and Selling Go Hand in Hand

Begrudgingly, I was off to the Monmouth Park thoroughbred horse race track during a Saturday afternoon in May.  My wife was adamant about my attendance since it was an in-law family event. Argh! Now, I don’t mind going to Monmouth Park. While in my very early teens, my
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Sometimes We Forget to Mention All of the Value We Provide When Selling Copiers

Tonight, I find myself doing an overnight in Philadelphia. My day tomorrow will consist of consuming additional knowledge about ink technology which will one day replace toner technology.  However, that’s not want I want to blog about tonight. Last night I found myself
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Three Ways Copier Sales Reps Take Their Customers For Granted

A massive challenge for copier sales reps is attracting and obtaining net new business while trying to retain current customers. Choosing where to spend your energy or how to divvy up your time can be challenging. I know how busy you all are running around doing “stuff!” It costs
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How Social Turns Sales Reps’ Downtime into Prospecting Time

Face to face interactions are typically viewed as the single most valuable activity by any sales professional. However, opening the door and gaining a seat at the business table is tough. How does a sales rep in a highly connected, digital business world capture the attention of
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Saying “No” to Some Is the Reward to Those MSPs say “Yes”

Coming from a background in sales, and growing up in the imaging channel, I admit that saying “no” seems, well, stupid. After all, in the copy/print hardware world, if the price for a new product was a problem, you could always sell used. And if it wasn’t in the
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Compass and GreatAmerica Announce Enhanced Integration

Boise, ID (April 2017) – Compass Sales Solutions, the industry leader in Sales Opportunity Software, is excited to announce its latest integration with GreatAmerica Financial Services Corporation. The new integration eases the task of submitting credit applications for office
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Sailor Group Announces New Partnership with Campaign Monitor

Windermere, FL (March 15, 2017)– The Sailor Group, Inc., a Salesforce.com reseller partner and provider of professional services, training, consulting that helps companies get the most from their Salesforce implementation, today announced that The Sailor Group, Inc. has become an
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Why You Don’t Buy a Copier from the Web

With a recent appointment, my sales process took a few steps back when my prospect (net new client) challenged my pricing for a new A3 black Ricoh device. They stated that the price of the same device on the web was $2,500 less than my price and wanted to know why we were so much
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Selling Managed IT Services: It’s About Approach and Organization

Most dealers find the sales process for managed IT services a challenge. Selling them requires a much more consultative approach, and it can take months to get a signed contract. To be successful with managed IT services, dealers have to exercise patience, have the right
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