Woodhull LLC

Role Models: Top Women Dealer Execs Share Primary Influences

Everyone has a role model on some level. Whether it’s someone you know personally, such as a parent or family member, a figure from your formative years (e.g., a teacher, neighbor or clergy), or someone who shaped your earlier years as a professional (manager or co-worker), we
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Paying it Forward: Developing the Next Generation of Women Leadership

In devising the editorial thrust of this month’s State of the Industry report on women in leadership roles, our panel of dealer executives was asked, in hindsight, a wholly unfair question. The query: Do you make a conscious effort to develop women as leaders, and if so, what
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Ecommerce, Analytics and the Road to Becoming the Ultimate Lead Machine for Dealers

For many dealers that have embarked on adding ecommerce platforms to their websites, the project stands as a great, unfinished symphony. The truth is, ecommerce will always be an ongoing project for dealers, regardless of what juncture they’re currently occupying. Once the site
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Garnering Momentum: Dealers Chart Future Growth Opportunities for Commercial Imaging

In theory, the digital transformation is a finite evolution, although technology keeps moving the goalpost in what constitutes a complete transformation. But whatever the shade of digital, escaping the clutches of paper documentation and converting it to a digital state
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Commercial Imaging and Security Concerns: Walking the Line with Regulatory Compliance

Providing quality, accurate scanning of documents is only the first step toward offering adept commercial imaging services. When the end-user client is in government, legal, health care or other verticals that require a documented chain of custody, security and regulatory
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Words of Wisdom: Dealers Offer Insight, Advice Toward Establishing, Maintaining Culture

As this month’s State of the Industry focus on corporate culture draws to a close, we offer some nuggets of wisdom from dealers who have forged a collection of core values, along with others that needed to make significant changes in order to create a team-based atmosphere. One
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Dealers Cite Challenges in Changing and Maintaining Culture

Corporate culture is not something that’s written in chalk on a blackboard; it cannot be easily erased. It’s more or less etched in stone, requiring a considerable effort to adjust. Time-tested processes get their name because something worked in 1981 and again in 1991 and 2001.
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What Numbers Say: The Analytics Behind Margin Management

There’s a 60-year-old Peanuts comic strip that really speaks to the age of data analytics. In the strip, Linus is poring over some of the more telling numbers behind the ineptitude of Charlie Brown’s baseball team. “I think you’ll find,” Linus prefaced, “that (the statistics) say
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Corner-Office Issue? Dealers Talk About Margin Management

Today’s trivia question: When it comes to margin management, how high up the executive tree does this conversation go when deviating from the original marching orders? Does it start from the very top, or is there a direct line through sales/service managers, COO, vice president
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Countering Margin Erosion: Pros and Cons of Looking to New Sources of Revenue

At a time in business when the sale of bread-and-butter offerings such as copiers and MFPs have been severely curtailed by COVID-induced conditions, dealers may be seeking to supplement their revenues by branching into ancillary offerings or even products that are far removed
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Offering the Smart Office/Future Office Platform: A Dealer’s Sales Approach

Our June state of the industry look at smart office/future office innovations provided a glimpse of tools off the beaten MFP path, from interactive white boards to virtual receptionists, cloud-based services, VoIP and conference room management solutions. To further the
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2013 Elite Dealers Round 3

ATLANTIC, TOMORROW’S OFFICE www.tomorrowsoffice.com New York, NY President/Owner: Larry Weiss Year founded: 1959 Number of employees:  296 Primary hardware vendors: Ricoh/Savin, Konica Minolta, Toshiba, Kyocera, HP Primary solutions and services offerings: Docuware, NSI
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What’s Hot & What’s Not?

This week we speak with Susie Woodhull, president of Woodhull LLC in Springboro, OH about what’s hot and what’s not in her market. Woodhull LLC is a single-line Ricoh dealer. What’s hot? Woodhull: Managed IT services is hot for us right now; we’re getting ready to kick off the
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