XMC

Tightening the Screws: Looking Ahead at the Next Generation of Service Technicians

If there’s one thing that many office equipment dealers take pride in, and rightly so, it is the extensive experience many of their employees boast. Dealers often use this as a selling point, and those familiar faces have helped dealers forge longstanding relationships with their
Read More

Sidestepping a Pandemic: Dealers Chart Challenges of Delivering Technical Service On-Site

Ah, the joys of being a service technician during the age of COVID-19. Face mask? Check. Hand sanitizer? Check. Gloves? Got ‘em. Disinfectant spray for machines? Right here. Maybe disposable work mats and booties, or anything else that makes a tech look more like a surgeon? Sigh.
Read More

Elite Dealers Find Reconciling Growth, Garnering Efficiencies to Be Top Priorities

In this installment of the greatest challenges facing our Elite Dealer family, we take a wide-ranging look at a number of talking points that have office technology dealers engrossed and looking for solutions to improve not only their client-facing processes but
Read More

XMC, Inc. Celebrates 25th Anniversary

Xerox authorized agent holds place as largest dealer in Southeast Memphis, TN — When Bob Hamilton started selling office equipment in 1975 at Tom Lawler’s Office Outfitters in Jackson, TN, he had no idea that years later he would start a company that would become the leading
Read More