Features

A New Way for SMBs to Buy Copiers

A new online service from FRSourcing, a subsidiary of Final Review LLC, targeting copier buyers has been launched in the Pacific Northwest. The site, http://www.frsourcing.com/, is an interactive
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OKI Data Rolls Out a Full Menu of New Products

OKI Data Americas has been very busy of late on the product front, culminating with the announcement earlier this week of new monochrome single-function printers, monochrome and color MFPs, and
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10 Take Homes from Last Month’s Lexmark Dealer Meeting

Last month Lexmark hosted a dealer meeting in Lexington, KY. The two-day event with the theme, “Bridge Beyond,” was a non-stop educational experience for attendees bordering on information
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The Overstock Parts Network Adds New Life to Old Parts

Bud Karakey, vice president of operations for BEI Services, visits plenty of dealers in any given year. One thing he’s noticed during these visits and in the benchmarking data that BEI Services
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Top Applications for Solutions Sales

Ever wonder what the largest applications are for solutions sales within the imaging channel today? While attending Lexmark’s recent dealer meeting in Lexington, KY, I sat in on a breakout
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Channel Disruption: How Different Will the Channel Look in 2014?

I just returned from Photizo’s Transform Global 2013 in Scottsdale, AZ and like last year’s event, I had a jam-packed schedule with not enough time to attend all the sessions I wanted
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The End of the Mathews Era at Toshiba

Why any of us are surprised anymore with the annual personnel changes in the office technology space is beyond me, but the e-mail that press and analysts received on May 1 from Toshiba President
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The More Things Change: Victorian Electrical Woes

“Confound that brutish electronic contraption!” Perhaps that’s what one or two Victorians shouted when they confronted a problem still facing people throughout the world—the failure of electrical
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The New Reality for Today’s Copier Sales Reps

Whenever I speak with Andrew Ritschel, president of Electronic Office Systems (EOS) in Fairfield, NJ, I can count on him to share his concerns about the latest goings on in the office technology
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Want More Appointments? Use that Big Brain of Yours

If sales professionals communicated in their personal life the way they do when trying to get a first appointment with a prospect they would be a lonely bunch. Can you imagine walking up to
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Top 10 Highlights from Last Week’s Kyocera Dealer Meeting

Last week Kyocera Document Solutions America’s held their annual dealer meeting. I had every intention of attending until I ended up in the hospital the week before and was unable to travel the
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