Features

Account Vulnerability: Fighting Off the Net-New Wolves Calls for Vertical Know-How

Every net-new account represents a victory for an account representative and the dealership name on his/her uniform, so to speak. By the same token, it also signals a squandered account for
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Two-Minute Drill: ECI’s Anna Grubb Talks BTA National, Solutions Market

One of the most-anticipated events on the dealer calendar is the Business Technology Association’s National Conference. This year saw the National converge on the Hyatt Regency Tamaya Resort
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Tapping Creativity a Rewarding Exercise for Datamax Difference Maker Jeff Walker

There’s a quote from beloved genius Albert Einstein that observes “Creativity is intelligence having fun.” As a marketing professional with a journalism background, Jeff Walker is often tasked
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GreatAmerica Announces Application to Establish National Bank and Acquire Heritage Bank

GreatAmerica Holdings Inc., the parent company of GreatAmerica Financial Services Corporation, the largest independent, family-owned national commercial equipment finance company in the U.S.
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Usherwood Acquires PiF Technologies, Expanding Service and Capabilities Across the Northeast

Usherwood Office Technology, a leading regional provider of managed IT, print, and communication solutions, is proud to announce the acquisition of PIF Technologies, a New Hampshire-based leader
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Enhance or Expand? Dealers Weigh Augmenting Vertical Approach

Some dealers spend decades cultivating a knowledge base within certain verticals. They’ve earned trust among that segment of their client roster. They have a sterling reputation for knowing the
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Doing the Right Thing Meshes with EBS Difference Maker Tracy Dierolf’s Values

A quality corporate culture is one that reflects the mores of its team members. Case in point is Tracy Dierolf, who identifies firmly with her company—Edwards Business Systems (EBS) of West
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Canon U.S.A. Launches Direct Managed IT Services with Supra ITS

With ongoing determination to provide top-of-the-line solutions, Canon U.S.A. Inc., a leader in digital imaging solutions, proudly announces the U.S. launch of its managed IT services, powered by
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Passing of Torch: Weiss Brothers Assume Leadership Mantle at Atlantic Tomorrow’s Office

Atlantic Tomorrow’s Office, an award-winning provider of managed services and digital transformation solutions, today announced the implementation of its long-planned executive leadership
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Giving Back: Regardless of Vertical, Supporting Client Causes Solidifies Bonds

Rick Salcedo struck a philosophical chord in observing that strong partnerships forged between an office technology dealer and its clients cannot thrive on service contracts alone. The CEO of KDI
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GoodSuite CEO Dan Strull Co-Authors Book on Reaching Potential and Unlocking Happiness

Truth be known, Stephen Pfahler and Dan Strull have been writing a book about success and happiness their entire lives. In the last two years, however, the friendship that traces some
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Pulse Technology Difference Maker Paul Miceli Loves Being a Problem-Solver

Even after 26 years on the job, Paul Miceli is still enamored with finding solutions. He loves nothing more than collaborating with people to tag-team an issue. The director of audio visual for
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