September 9, 2014

Rebuilding the Drum Cartridges for the WorkCentre® 4110 / 4112 / 4127 / 4590 / 4595 and D95 / D110 / D125 The Xerox 4110 style copiers are powerful and fast (110 ppm). These are heavy hitters compared to what I usually tackle in these articles. We’re seeing more and more of these Read More

ISSUE: There are reports of Color LaserJet CP5525 printers failing with a black, blank, or no display on the control panel. These failures will show the following symptoms: Display is blank – no words or graphics are visible. The backlight of the display may be ON or OFF. The Read More

Net New meetings are the lifeblood of any dealership, and it is the fiduciary responsibility of the salespeople and their managers to make sure their dealership continues to grow and prosper. One aspect of this “Net New meeting process” is to prospect effectively using a variety Read More

“How much is my business worth?” “What would a buyer pay for my company?” “How should we value the business we would like to buy?” We are asked these questions by our clients and prospects almost every day. How businesses are valued is perhaps the most discussed topic in the Read More

The career track of the small business owner is generally quite different from the leadership of a large, Fortune 1000 organization. Where large companies promote leaders through their ranks or hire those with specific leadership skills, small business owners are entrepreneurs, Read More

If Bob Smith didn’t enjoy what he was doing, it’s unlikely he’d still be involved in the dealership he founded back in 1985 at the ripe old age of 50. Prior to starting Copiers Plus in Fayetteville, NC, Smith had already logged 28 years in the industry. Today, Copiers Plus has Read More

Our sales engagements begin with the discovery and identification of one’s key business objectives and ends seven steps later at the Manage and Adjust process. In the sales team training exercises, we find that few sales reps can truly articulate the unique value of their company Read More

Ten years ago, the U.S. supplies industry was in the midst of rapid growth and change. Demand for cheaper, non-OEM cartridges exploded across channels. Retailers including consumer electronics outlets, mass merchants—even pharmacies and grocery stores—devoted more shelf space to Read More

It almost seems anachronistic to use the term automation in this century; however, automated data collection tools have made a significant difference in the way dealers provide service and track service performance. Admittedly, this task has been automated for some time now, but Read More

Dealers and resellers looking for a reliable source of OEM and compatible imaging parts and supplies couldn’t find a better partner to handle their fulfillment than Pinnacle Sales, Inc. The company, founded five years ago this October, focuses on providing a combination of the Read More

Registration includes a tour of the Biltmore Estate Kansas City, MO — On Oct. 24-25, 2014, the Business Technology Association’s (BTA; www.bta.org) Southeast district will host its annual Fall Colors Retreat at the Doubletree by Hilton Asheville-Biltmore in Asheville, N.C., Read More

FREMONT, California – September 9, 2014 – EFI™ (Nasdaq:EFII), a world leader in customer-focused digital printing innovation, announced that Flower City Printing, a 300-employee display and label printer based in Rochester, N.Y., has purchased an EFI Radius Enterprise Resource Read More

Toshiba’s Top Executive to Discuss Strategies for Increasing Dealer Revenue IRVINE, Calif. (Sept. 9, 2014)—Toshiba America Business Solutions, Inc. President and Chief Executive Officer Scott Maccabe is slated to deliver the keynote address at the Business Technolo Read More

ROSEMONT, IL — September 9, 2014 — At the Labelexpo Americas tradeshow, EFI™ (Nasdaq:EFII), a world leader in customer-focused digital printing innovation is showing the first fully in-line LED inkjet digital printing system with flexo varnish, lamination, in-line Read More

Robust Printer Delivers Superior Speed and Performance in Higher Volume Applications Allowing More Manufacturers to Reduce Total Labeling Costs Long Beach, CA (Sept. 9, 2014) – Private label branding, regulatory compliance and supply chain optimization are driving the increased Read More