And Then There Were Five?

Most evenings I’ll do a little bit of cruising around the Web searching for copier information.  The other day I ran across a white paper written by William R. Bolton in 1995 titled “The Plain Paper Copier Industry”. Basically the paper was an outline of the
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No One Ever Got Fired for Buying a Xerox!

Harry Hecht is our guest blogger this week, and according to Harry he’s been in the office equipment business since Chester Carlson invented Xerography, and a little known secret is that Harry was actually Chester’s assistant! Really? Harry has been around for as long
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Why Sell Copier and Managed Print Solutions by the Penny?

I’m going to borrow something from The Week in Imaging and Scott Cullen. Scott reported that while having breakfast with at the Kyocera Dealer Meeting that a Dealer stated that “the truth is 80 percent of the people out there don’t need solutions.” Mind you I have no clue
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A Review of the Ricoh MPC4502 Series MFP

It’s been a long time since Ricoh launched a new generation of A3 color multifunction devices—I’m thinking four years or so. A short time ago Ricoh launched their new iStyle design. The series consists of the MPC 3002 (32 color ppm, the MPC3502 (35 color ppm) and then the
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KYOTIER Hybrid Color 3-Tier Cost-Per-Page Pricing Tool

In recent weeks I’ve had a couple of blogs referencing a Kyocera dealer in California that was or is going to start advertising for full service and supplies for color pages @ .02 cents per page. The kicker of course, is the coverage. How much color coverage will you, the
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Selling Copiers & MFP’s: How Bean Counters Enable More Sales

(Editor’s note: This blog post is an oldie but goodie from Art Post, but remains as relevant today as the day it first ran.) Last month saw me not being able to maintain my monthly quota, and that really sucks. Our month is supposed to close on the 24th of each month, however
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Document Management Can Be a Strange World for Copier Reps

Document Management can be a strange word. For some, it means “scan to network” and for others it is a complete workflow solution. Finding a solid document management provider can be a nightmare for a small business because of the steep costs of entry. Regardless of
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Toshiba Does Its Best David Blaine

Last week we saw two major stories from Toshiba with the press release of copier/MFP that has disappearing toner (erasable), and then a program that will magically reformat your pre-printed pages along with claims to save toner and paper (Adobe LeanPrint). Erasable toner, great
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Sell the Extras: Tell ’em You Learned it in Cabo

I’m back from our President’s Club trip to Cabo San Lucas and it is a spectacular location. This was my first trip there and we spent five nights and almost five full days. When you get to my age you’re always thinking about where (and when) you can retire. Cabo
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Positioning Yourself as an MFP/Copier Expert

Do you feel that you’re a top notch solutions and MFP sales rep? Do you consult more to the end user and then let the customer buy from you? Are you consistently producing print/document assessment reports for customers that have and instant ROI? Do you want to add more
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Managed Documents: The Next Big Thing?

We’ve all read the hype about managed print services. Some of us have embraced it and some of us have tried it and stated it’s not for us. But did we ever think about managing the scanned documents? I sell “down the street”; hardware has always been my
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Death of the Direct Copier Channel Part 2

Last week I blogged the “Death of the Direct Copier Channel”, in less than one week there were over 1,400 views. I’m guessing we hit a hot spot with many of those in the Direct and Dealer Channel. The Print4Pay Hotel forums also posted many comments like
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Selling MFP’s with a Color Cost per Page of 2 Cents!

The other day I received an e-mail from Monte Jensen of KBA Docusys and a Print4Pay Hotel member on the West Coast. He was pretty excited because they were releasing a new color page model being billed for ‘as low as 2 cents per page!’ This is for their Kyocera line of color
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The Death of the Direct Copier Channel?

Oh, how those of us in the dealer channel long for the days when the copier manufacturers sold only through dealers. For those not in the copier business that long, yes that was the case. If you needed a copier, except for Xerox, you had to go through an authorized dealer.
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Selling Copiers and MFP’s “P4P Hotel Members Are Quota Busters”

In a year when the economy stunk, credit was denied more than it was approved. Add the fact that a tsunami, earthquake, nuclear catastrophe (all in Japan), and horrific floods in Thailand that affected MFP supply lines. Print4Pay Hotel members (we sell multifunctional copiers,
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