Features

South Carolina Dealer DocuGraphics Rechristened as Levifi

After 22 years in business, DocuGraphics is rebranding as Levifi, laying the groundwork for continued growth in the exciting world of workplace technology. Founded as a Xerox copier dealership in
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UBEO Business Services Acquires Fellow Elite Dealer Bay Copy

UBEO Business Services, a nationally renowned leader in business technology services, is thrilled to announce that it has completed the acquisition of Bay Copy, a $5-$10 million dealership based
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Xerox Reorganization Will Result in 3,000-Plus Lost Jobs; Key Execs Depart

It only took a few days into 2024 for Xerox Corp. to announce a jarring organizational restructuring plan that will result in a 15% staff reduction for the first quarter, which translates to
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2024 Planning: Industry Experts Suggest Actions Based on 2023’s Teachings

If history has taught us anything, it’s that some of us are doomed to repeat it. But taking what the past has taught us and incorporating it into the way we approach the future…is it always the
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Legendary Centric Founder Rick Bastinelli Retires; Shawn Moran Named VP/GM

Centric Business Systems, a leading provider of innovative business solutions, today announced the retirement of its founder and president, Rick Bastinelli, after 33 years of dedicated service.
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Elite Dealer Challenges: A Final Glimpse at Industry’s Biggest Obstacles

It’s time to bid adieu to 2023. On the whole, it wasn’t a terrible year, unlike its three predecessors. It was a year in which business seemed to settle into its new normal, if such a thing
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2023 in Review: Ninestar Ban Earns Top Shocker Story

I’m going to be honest with you, and frankly, it’s not exactly a state-level secret. There isn’t a hell of a lot going on in the industry right now. Thus, the quantity of news items is going to
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2023 in Review: Joint Venture Between Ricoh, Toshiba Nets Most Compelling Designation

It’s almost a running joke within the confines of industry conversations. Every year, a bevy of observers will point to what they feel is a glut in the manufacturer community and quietly predict,
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Kyocera Wins Court Case Against State of New Jersey

A federal judge has deemed a New Jersey law that ensnared Kyocera Document Solutions America (KDSA) doesn’t apply to the manufacturer. The state’s Russia Act, which targets entities
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Keeping You Company with More Tales of Elite Dealer Challenges

Listen…do you hear that? No? OK, listen again. Do you hear it now? You don’t? Of course not, because it’s the sound of your phone not ringing, or your email client not bong-ing (for lack of a
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Modern Sales Training Difference Maker Derek Shebby Helps Reps Reach Greater Heights

There are no two words in the English language more harmful than ‘good job.’—Terence Fletcher, Whiplash The quote is delivered brilliantly by actor J.K. Simmons, playing an instructor at a music
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Help Wanted: Elite Dealers’ Biggest Obstacle is Finding and Retaining Team Members

In the business world, it seems there is something that can be counted on, without fail, year after year. And that is the difficulty in finding and maintaining quality employees. Come to think of
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