Features

Sharp Difference Maker Dino Pagliarello Knows Reward Isn’t Without Risk

It might be said that the biggest mistake regarding mistakes is dwelling on them. It’s tough to move forward if you keep looking backward, which is why Dino Pagliarello abides by a simple motto:
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Hurricane Helene Shook Advanced Business Equipment’s Foundation, but Not its Resolve

Not many dealer challenges end up as the top story on the evening news. Unfortunately for Advanced Business Equipment (ABE) in Asheville, North Carolina, that’s precisely what happened in
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Toshiba and Partners Donate $114,000 to Help Veteran, Youth Causes

Toshiba America Business Solutions, its reseller partners and US Bank raised $114,000 for the Sam Tronnes Memorial Foundation, LLC this season. Since 2017, the Foundation has applied the more
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Toshiba Town Hall Shifts from Challenges to Opportunities for the OEM and its Dealers

Larry White feels your pain. In fact, the president and CEO of Toshiba America Business Solutions shared the impact blows delivered by this year’s tariffs during a Dec. 4 Town Hall held for
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Xerox, Lexmark Suing U.S. CBP Regarding Legality of Trade Tariffs

As the U.S. Supreme Court (SCOTUS) considers the legality of President Trump’s trade tariffs, some of the impacted companies are going on the offensive to recoup their lost revenue. One of them
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Sounds Familiar? Extended Takes Offered in Week Three of Elite Dealer Challenges

As week three of the greatest challenges confronting Elite Dealers kicks off, we’re presenting you with some of the deeper dives into key issues, as reported by company executives. The following
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Marco Technologies Opens New Logistics Center to Support National Growth

Marco Technologies, a leading business technology provider, announced the opening of its new 100,000 square-foot logistics center in the Des Moines, Iowa area. The facility, which became
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Rolling with the Punches: Part Two of Elite Dealer Challenges

Not all challenges are created equal, and this is certainly true for the office technology dealer space. There are the sobering variety, such as the loss of longtime customers or star team
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On the Road with Stargel Difference Maker Delivery Pros John Sundara, Jay Ratliff and Gabe Mendoza

In the 10-plus years since the Difference Makers program was launched, we’ve profiled individuals from virtually every company that serves our industry, including star performers representing
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KDI’s Lisa Richards Invited to Join Intermedia’s Marketing Advisory Board

KDI Office Technology is pleased to share that Director of Marketing Lisa Richards has been invited to join the Intermedia Marketing Advisory Board — a select group of marketing leaders from
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Keypoint Intelligence Releases 2025 State of Customer Communications Research

Keypoint Intelligence has released its 2025 State of Customer Communications Research, a three-part research program examining how consumers, enterprises, and marketing decision-makers create,
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