Pulse Technology

Charting the Future of the Online Retailer in the Office Technology Space

The fear of the unknown can be most gripping. But business goes on, and the highest-performing dealerships are always prepared to turn on a dime when market forces evolve. The same could be said for the online retailer’s role in the office technology industry. This week we wrap
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Partnership Potential? Dealers Skeptical About Doing Business with Online Retailers

When the news broke that Staples had acquired DEX Imaging earlier this year, many observers speculated that the buyer was primarily intrigued by the dealer’s service component, and the industry is waiting with baited breath to see how that will translate when fully enacted (note:
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Does the Managed Service Contract Shield Dealers from Online Retailers?

One of the oft-repeated phrases dealers recite in discussing the merits of a true managed service contract is the “stickiness” it creates with the customer. The prevailing theory is that the more aspects of a client’s business that fall under the supervision of a dealer, the more
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Online Retailer Threats to Dealer Community: Are You at Risk?

In our September issue, we take an overview of the perceived or real threats posed by online retailers such as Amazon and Staples, the latter fortified by its acquisition of DEX Imaging. The question is, can these giants make meaningful inroads into the office technology space
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Pulse Technology to Relocate Headquarters to Schaumburg, Illinois

Carol Stream, IL (Aug. 11, 2019) — Pulse Technology, a leading technology company serving the Managed Print Services, Managed Network (IT) and office supplies/furniture needs of the Greater Chicago and Northern Indiana business community since 1955, today announced that the firm
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Peer Group Takeaways Galore: It’s Hard Not to Get Enthusiastic about Implementing Solid Ideas

As we wrap up April’s look at the value of peer groups, one of the common refrains uttered by all of our panelists is resisting the urge to implement too many ideas brought back from meetings all at once. Easier said than done. Many dealers remark that they’ve emerged from peer
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Peer Groups and the Core Value of Benchmarking Enables Improved Performance on the Playing Field

One of the harbingers of spring is baseball season. The sport has undergone a major metamorphosis in the last 20 years, particularly in the way that performance is measured. For years, batters were judged by three primary statistics—batting average, home runs and runs batted in.
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Pulse Technology honored by Daily Herald Business Ledger for Annual Awards for Business Excellence

Des Plaines, IL (April 7, 2019) — Pulse Technology, a leader in managed print services, managed network and other business solutions, has been selected by Daily Herald Business Ledger as an honoree of the 29th Annual Awards for Business Excellence (AABEs). The AABEs are presented
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Des Plaines Office Equipment/Pulse Technology names Jenna Kadziulis as Marketing Specialist

Carol Stream, IL (Jan. 4, 2019) — Des Plaines Office Equipment, which has re-branded under the name Pulse Technology as of Jan. 1, has named Jenna Kadziulis of Naperville, IL to the position of marketing specialist. Kadziulis joins the 60-plus-year-old, second-generation family
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DPOE, Kramer & Leonard McShane’s to Rebrand as Pulse Technology

Carol Stream, IL and Chesterton, IN (Dec. 8, 2018) — A well-known Greater Chicago business, Des Plaines Office Equipment and its northern Indiana affiliates, Kramer & Leonard McShane’s, will soon operate under a new common name, Pulse Technology. All of the locations will
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