Sales & Service

Described by Lexmark as its “brightest, sharpest, most accurate printing ever,” the company recently introduced the 700 and 800 series – a new generation of A4 color lasers and Read More

Two recent appointments with clients actually tested my knowledge of one of the obscure features of our multi-functional copiers. On one appointment with a tech saving client, he wanted me to Read More

Sensors, sensors and more sensors! That was definitely the theme of this year’s Consumer Electronics Show (CES 2016) in Las Vegas. While walking through thousands of booths in early Read More

A recent press release from Konica Minolta SA (South Africa) prompted me to further explain why structured scanning is a must when scanning paper based documents. I would have to say that 90 Read More

Much of the content that I use for my blogs comes from the daily grind of selling hardware and software. There will be days when I hear something unique, have a conversation with a client, or a Read More

A few weeks ago, I was digging deep into Linkedin just to see what’s new. I didn’t find much, however, I did notice that I’ve been a Linkedin user since 2005. Over the years Read More

At some point in the past we have all taken our vehicles in for a repair; if when you did this the shop only fixed it correctly 45 percent of the time would you consider that quality service? If Read More

Pac Man, Space Invaders, and Donkey Kong were cool. Everyone was wearing RayBans, Nike sneakers and Members Only jackets. In 1982 I sold my first copier. I started in the industry as a technician Read More