Sales & Service

Dealers Note Overcoming Obstacles as Key to Success in the Modern M&A Landscape

In conjunction with this month’s state of the industry focus on mergers and acquisitions, we’d like to provide you with a look at the various stumbling blocks that can either stall or completely
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The Benefits of a Company Hiring College Interns

For many of us who are in the managed print services industry, we may have an established and aging workforce in place, and that may work well…but sometimes it can be a great experience to bring
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Training the Key to Getting the Most Value from Workflow Solutions

From discovery to implementation and client training, from setting expectations to delivering on promises, implementing workflow solutions calls upon the dealer, client and the software/hardware
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How to Convince Your Customer to Upgrade before the Competition Does

This piece originally appeared on the GreatAmerica Office Equipment Blog forum. Click here to read other topics of interest to our industry. Why Upgrade? Do It for the Joe, Office Equipment
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Fourth Annual Bike For Hope Cancer Research Fundraiser Set for August

After three years of trekking nearly 500 miles down the California coast, the fourth installment of Bike For Hope switches to the East Coast and the Blue Ridge Mountains in South Carolina from
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Effects of Ransomware Don’t End With the Ransom

A Florida city is still struggling to recover from a ransomware attack two weeks after the city paid the ransom, according to the New York Times. The attack began after a city employee downloaded
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Workflow Solutions Selling: Dealers Share Lessons Learned Along the Way

OK, so you’ve sold a workflow solution to the client. That was the easy part. Now the nightmare can begin. Did we say nightmare? We meant to say implementation. When a project ushers in various
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UBEO Business Services Acquires Seventh Company in a Year

UBEO Business Services—a premier provider of printer, copier and document management solutions—continues its rapid expansion with AmPan Business Systems, an information technology and services
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