Sales & Service

After three years of trekking nearly 500 miles down the California coast, the fourth installment of Bike For Hope switches to the East Coast and the Blue Ridge Mountains in South Carolina from Read More

A Florida city is still struggling to recover from a ransomware attack two weeks after the city paid the ransom, according to the New York Times. The attack began after a city employee downloaded Read More

OK, so you’ve sold a workflow solution to the client. That was the easy part. Now the nightmare can begin. Did we say nightmare? We meant to say implementation. When a project ushers in various Read More

UBEO Business Services—a premier provider of printer, copier and document management solutions—continues its rapid expansion with AmPan Business Systems, an information technology and services Read More

As part of the strategy to grow its digital workplace transformation offering, Ricoh has announced a definitive agreement to acquire DocuWare, a leading provider of content services Read More

As you prep the steaks and marinate the chicken for the grill this weekend, we offer you a breezy look at some of the challenges sales reps experience in peddling workflow solutions, as part of Read More

As we put a wrap on our June state of the industry focus on the future office/smart office platform, we’ve asked our dealer panel to provide their views on what tomorrow may hold for their Read More

“We’re making hundreds of phone calls, sending emails, plugging activities into CRM to track it all, and yet, we are NOT getting results. We are not hitting our budgeted revenue or profit and the Read More