Sales & Service

Clearly, it can be difficult to put a finger on what the future will look like in terms of technologies that will help to push the office technology dealer space forward. But while the picture Read More

The month of January is certain to offer plenty of news regarding mergers and acquisitions, particularly deals that were largely completed toward the end of 2019, but not made official until the Read More

Coming off a 2019 that witnessed a dizzying degree of M&A activity from players large and small across our humble industry, it will be interesting to see what the new year holds in store. But Read More

It took less than a week into 2020 for more news regarding Xerox Corp. to develop from inside and outside its camp, involving both its ongoing quest to align with HP and its relationship with Read More

Call us sappy or sentimental, as while the calendar has turned the page, we wanted to squeeze in a handful of final thoughts as to what our Elite Dealers view as their primary challenges. After Read More

While Dec. 25 was an off day for the business world, a report in Barron’s indicates that it actually represented the start of a one-month window in which HP shareholders can make board Read More

One consistent message that was echoed by dealers virtually across the entire spectrum of the industry was that they were a bit busy, even overly-occupied. As problems go, it’s a nice one to have Read More

Is having a conversation a lost sales art? Conversations are the strongest sales tool that sales reps have in order to effectively build credible relationships between their clients, their Read More