Sales & Service

Each year, in conjunction with the Elite Dealer issue, we ask our nominees to provide a glimpse into the biggest challenges that they face. While we don’t have a comprehensive breakdown by topic, Read More

Ricoh USA Inc. announced an extremely positive response to ConvergX, Ricoh’s Partner Leadership Forum. The event took a new approach this year, designed for key decision-makers at Ricoh Family Read More

Jim Coriddi made it abundantly clear during the outset of Ricoh’s annual ConvergX meeting, which took place Nov. 18-20 at the Aria Resort & Casino in Las Vegas. The vice president of Ricoh Read More

“The heaviest thing in the world is an empty pocket.” Yiddish Proverb Translated to sales: “The heaviest burden a sales rep can carry is being an empty suit.” It’s Read More

Some of the most successful marketing campaigns employed in the corporate world feature integrated, multi-channel initiatives that entail digital and traditional touch points wrapped around a Read More

Gordon Flesch Company (GFC) has agreed to acquire Indiana Business Equipment (IBE), a leading Canon dealer located in Terre Haute, Indiana. Following GFC’s acquisition of Iowa-based, Advanced Read More

Clover Imaging Group (Clover Imaging), the world’s largest collector and remanufacturer of printer cartridges, announced Thursday that Clover Imaging’s executive leadership team and Norwest Read More

Within days of receiving an offer of $33.5 billion in cash and stock to be acquired by Xerox, HP on Sunday publicly released the letter it sent to John Visentin, Xerox vice chairman and CEO, that Read More