Features

The moat around the castle was deep and wide. Those who lived inside the walls of the castle felt safe; they thought no one could or would dare attempt to destroy them. They never calculated the Read More

PHOENIX—Though the Sharp dealer event held Nov. 28-Dec. 1 at the J.W. Marriott Desert Ridge Resort may have been dubbed Pulse 2017, perhaps a “Members Only” theme would have been more Read More

This is always an exciting time of the year. As office technology dealers close the book on 2017, sales departments prepare to focus on the coming year. The teams have huddled to forge a game Read More

Epson America Inc., a leading provider of superior performing printing solutions, announced the expansion of its corporate color inkjet line head printer portfolio with the WorkForce Enterprise Read More

Visual Edge Technology Inc. has completed the acquisition of Benchmark Business Solutions, one of the leading independent office solutions and document management dealers in the United States. Read More

Hello! And thanks to ENX Magazine for asking me to contribute this blog. It’s a great opportunity that ENX provides dealers when we have a chance to correspond and share our experiences and Read More

Believe it or not, while we were capable of filling 140 pages in our December issue with the 2017 Elite Dealer profiles—and trust me, that is a LOT of information jammed between the covers—we Read More

Employee empowerment is one of the critical ingredients required in enabling an office technology dealership, or any business for that matter, to realize its fullest potential. Finding and Read More

As the saying goes, timing is everything. This is extremely true in the recruiting industry. If you’re a client looking to reach headcount with your annual budget, the best time to find a Read More

“Zombie management is when old bad management habits you once killed with improvement have come back to life.” When you know the old way is no longer relevant, why insist on allowing the old Read More

It is at this time of year when we’re reminded of Charles Dickens’ “A Christmas Carol,” the tale of a narrow-minded businessman whose only concern in life was the unrelenting pursuit of profit. Read More

The major culture change that transpired at Advanced Imaging Solutions (AIS) of Las Vegas required a reinvention of the dealership as a service organization as opposed to merely being a copier Read More