Features

Dealing with Adversity: Round One of 2025 Elite Dealer Challenges

It’s the dawn of a new year; yes, we still have a few weeks left in 2025, so it’s still dark outside, so to speak. As December continues to fade, we take stock of the year—both our victories and
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Pinnacle of Profession: Impactful is the Calling Card for Ricoh Difference Maker Krista Salladay

Anyone who’s ever climbed a mountain and reached its summit can attest to it being an awe-inspiring moment—perhaps a once-in-a-lifetime journey. And while we don’t know if Krista Salladay owns a
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NATIONAL Business Technologies Named One of the Best Places to Work 2025 by the Albany Business Review

NATIONAL Business Technologies is proud to announce that the company has been recognized by the Albany Business Review as one of the Best Places to Work for 2025. This honor is especially
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Toshiba Expands Industrial Label Printer Lineup

Toshiba America Business Solutions expands its award-winning industrial barcode labeling lineup with the versatile BX420 Series (BX420D and BX420T models) and the ultra-high-resolution BX430,
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Dealers Share the Impact of AI on their Training Initiatives

As we have discovered during the past two years, artificial intelligence (AI) has the potential to positively infiltrate our processes and workflows and provide substantial time savings in areas
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Willingness to Help Where Needed Drives Pulse Technology Difference Maker Mildret Delgadillo

When a client forms an opinion about a dealership, it isn’t always just the sales rep or the solutions expert that leaves the greatest impression. Technicians and admin provide critical post-sale
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In Times Like These, Building Your World Around Happiness is a Great Start

Is it me, or is social media starting to resemble a ghost town? I’m half-expecting to see tumbleweeds float across my Facebook page, and I’ve heard others comment on how the level of engagement
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Katun Participates in TWAIN Converge: Business Practices and Developer Conference

Katun Corporation (Katun), provider of Arivia multifunction printers (MFPs) and leading supplier of OEM-equivalent imaging supplies for printers, copiers, and MFPs, recently participated in the
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Acquisition of Digital Office Centre Boosts Loffler Companies’ Standing in Central North Dakota

Loffler Companies, one of the nation’s largest privately held business technology and managed services providers, has acquired Digital Office Centre (DOC) with locations in Minot and Bismarck,
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Reaping ROI: Dealers Share Examples of How Training has Paid Dividends

In this age of advanced metrics, businesses are always looking to quantify performance and, invariably, measure improvement. In the case of training, companies want to know if what they’re doing
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Independence, Technology Suit Digitech Systems Difference Maker Rick Davis

While every Difference Maker has a unique story within their personal or professional background, Rick Davis’ isn’t likely to be replicated in our industry. Perhaps his life story will one day be
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Xerox Appoints Chuck Butler as Chief Financial Officer

Xerox Holdings Corporation (NASDAQ: XRX) today announced the appointment of Chuck Butler as chief financial officer, effective Dec. 3. As part of the company’s evolving leadership structure and
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