Feature Articles

Amped to the hilt with adrenalin, perhaps a byproduct of cardio workouts as a lifelong soccer player, Matt Kochanowski exudes energy. As product manager for Epson’s Business Imaging unit, this is certainly an asset. Six years into his career with the manufacturer, Kochanowski Read More

Tustin, California-based Technology Systems Inc. (TSI) has acquired Unitone Imaging Supply, a toner remanufacturing specialist based in Los Angeles. “Unitone’s addition to the TSI companies is another step forward in our efforts to expand and improve the remanufacturing industry Read More

Only 8% of ransomware victims get all of their data back after paying the ransom, according to researchers at Sophos. The researchers found that, on average, victims who pay the ransom recover about 65% of their data, while 29% of respondents said they recovered less than 50% of Read More

In an effort to strengthen its reach in providing document life cycle services for clients, St. Cloud, Minnesota-based Marco announced the acquisition of West Central Shredding Inc., a shredding specialist based in Willmar, Minnesota. The employee ranks of West Central Shredding Read More

The office technology industry wasn’t quite what Nicole Miceli had in mind when she graduated from the Illinois Institute of Art in Schaumburg. But after a four-month stint in a graphic design internship, Miceli wanted to cultivate other options. Getting into sales may have been Read More

RJ Young, an industry-leading business technology solutions provider in the Southeast, reports a recent uptick in technology solution sales to educational systems after recent congressional COVID relief funding. After Congress passed the recent COVID-related funding for K-12 and Read More

Jim Loffler, founder and CEO of Loffler Companies, has been chosen as a 2021 Most Admired CEO by the Minneapolis/St. Paul Business Journal. Nominees lead metro-area-based organizations that are fast-growing, innovative and corporate stewards. Individually, they also are leaders Read More

Multi-line office dealer Access Systems of Waukee, Iowa, has acquired Elite Business Systems of Sioux Falls, South Dakota. The deal enables Access Systems to expand its growing presence in Sioux Falls and expand its services while providing customers with multiple layers of Read More

If you peruse the list of ENX Magazine’s 2021 Difference Makers (and it’s our largest yet, at 84 honorees), you will find many tales of imaging industry men and women who have logged 20 to 30 years and more. Their passion for sales and service has enabled them to find a home in Read More

This piece originally appeared on the GreatAmerica Office Equipment Blog forum. Click here to read other topics of interest to our industry. You’ve likely heard the following statistic: it costs five times more to acquire a new customer than it does to retain a current customer. Read More

Sales professionals think before they act. They plan, prepare and practice as they build a foundation to success. They lead with intention and become the example. They are precise with their decisions by aligning their vision and values to earn the respect of their clients. With Read More

We are proud to present to you the 2021 Difference Makers honor roll, individuals who were chosen based upon nominations submitted from our readership during the preceding months. All 84 individuals, comprising the largest Difference Maker class to date, will be profiled in the Read More

Members of the Patriots Pack will take to the road beginning May 15 for its annual journey to support The Jillian Fund and help raise awareness for veterans. The trip, which kicks off in Chandler, Arizona, on a Saturday, will cover nearly 5,000 miles and include stops at various Read More

The April issue of ENX Magazine was brimming with information regarding managed print services and a pair of manufacturer pieces. One such article looked at HP’s Amplify Partner Program and Amplify Impact, an ambitious sustainability platform that targets three primary areas: Read More

Xerox has acquired Groupe CT, a leading independent document management provider in Eastern Canada. Terms of the transaction were not disclosed. “We’re continuing to grow our presence in the North America small and midsize business (SMB) market,” said Mike Read More