Feature Articles

Stephanie DeSanto loves a challenge and isn’t afraid of stretching her professional wings into unchartered territory. And her employer, Brother International, was happy to oblige her. After nearly eight years in sales development, managing inside sales, DeSanto enthusiastically Read More

Visual Edge Inc. announced the appointment of Michael Cozzens as the senior vice president of U.S. sales, managed IT services, as well as print products and solutions. “We are fortunate to have someone as talented as Michael on our team,” shared Brian Frank, COO for Visual Edg Read More

The Star Tribune has named Loffler Companies a 2021 National Standard Setter as a Minnesota Top Workplace. The Top Workplaces list recognizes the most progressive companies in Minnesota based on employee opinions measuring engagement, organizational health and satisfaction. The Read More

The wait-and-see approach to making deals—a factor of the pandemic and dealers not wanting to base selling prices off of a trailing 12-month period—is as obvious as it is frustrating. The earnouts option has helped a number of deals get to the finish line, but some sellers don’t Read More

In the most simplified of terms, a copier tech, like a physician, is tasked with discovering pain points and rectifying them. That’s about where the comparison ends. On the former count, there’s no give and take during the troubleshooting phase, just alert lights and error codes. Read More

Epson America Inc. announces the expansion of its Business Inkjet Supertank portfolio to include the WorkForce ST-C8090 Supertank color MFP, offering two years of ink guaranteed1 and a standard two-year limited warranty. The new ST-C8090 is engineered for high-volume printing up Read More

It appears that working from home causes employees to develop some very bad cyber habits, demonstrating that cybersecurity hygiene went from bad to worse mid-pandemic. We’d like to think we’re just as secure while working from home. But a new survey from 2FA vendor Yubico of Read More

In one of the most significant deals to hit the office technology sector in years in terms of the volume of facilities, DEX Imaging has obtained 10 direct dealer operations from Konica Minolta Business Solutions (KMBS). As part of the deal, 65 KMBS employees will join the ranks Read More

It’s been 25 years since Thomas Fimian brought his family to the United States from Switzerland. Ever since he was a child, Fimian hoped to one day own his own business, and in America, he saw the genesis of an opportunity to put those dreams into action. The choice wasn’t all Read More

Whoever was holding Dan Doyle Jr.’s proverbial beer has to be impressed, as is the rest of the office dealer industry, with DEX Imaging’s acquisition of 10 Konica Minolta direct branches this week. But a quality fireworks display wouldn’t be complete without a few surprises that Read More

Recently, Visual Edge Technology welcomed The Jillian Fund riders, the Patriots Pack, to XMC, a Visual Edge Technology Company in Memphis, Tennessee. “This wonderful Jillian event brought such fine people together for a few hours of fellowship and goodwill to drive awareness for Read More

While the dealer space has been somewhat quiet in recent months, a major manufacturer (Xerox) and leading software firm (Kofax) put the finishing touches on deals announced this week. In a move aimed at bolstering its presence in the U.S. SMB market, Xerox has acquired Document Read More

The first quarter of 2021, by all accounts, has been a bit of a snoozer in the office technology dealer space, particularly on the mergers and acquisitions (M&A) front. Sure, there was a spate of deals earlier in the year, and Konica Minolta garnered attention for divesting Read More

At 6-4 and 215 pounds, John-Austin Shepard had the perfect frame as a baseball relief pitcher. He boasted a mid-90s fastball and a slider, an ideal combination for a closer. In fact, Shepard fanned future New York Yankees star Aaron Judge twice in one game while playing in the Read More

Let me ask you a question, how far and how much have you grown in your sales life? Take a moment, grab a cup of coffee, sit down, and reflect…go back five years ago and then push to the present: Are you reaching greater heights in your sales life, now? Have you achieved most of Read More