Feature Articles

It’s difficult enough for office technology dealers to successfully transition into managed print services, but once you add network and IT services to the mix, that combination has the potential to be lethal to a dealer’s existing business. However, even more lethal is not Read More

Martin Group www.martingroup.com Lake Geneva, WI Year Founded: 1980 No. of Employees: 30 Approximate Yearly Revenues: $5 million Recent Performance: Grew 20 percent the last three years. This Year’s Big Win: Winning back their biggest school district client, who is also one of Read More

After a one-year hiatus The Elite Dealer Awards are making a comeback in The Week in Imaging. We’re thrilled to present this very special award back. This is an award that honors the best and the brightest in the dealer community. We all know it’s a shrinking community, but on a Read More

Last month I attended the 2011 Muratec National Dealer Meeting at Planet Hollywood Hotel & Casino in Las Vegas. What follows are the 16 most significant story lines from the meeting. 1. Muratec plans to advance in the MFP market by focusing more on managed services and device Read More

Wouldn’t it be nice if unclaimed print jobs weren’t such a waste of paper? Industry data suggests that the average user prints six wasted pages per day, which works out to a significant 1,410 pages a year. Multiply that by the number of employees in a company who print and the Read More

“You ain’t seen nothing yet.” Both Al Jolson and Bachman Turner Overdrive said that. Actually one said it, the other sang it. And that’s what I have to say after seeing the Global Support Center at Fraser Information Systems in West Reading, Pennsylvania.  Fraser’s Global Support Read More

Under pressure to streamline its workflow for sales orders PEER Bearing Company turned to DocuWare. The results were cost savings and increased productivity, allowing the department to keep up with a growing order volume without adding staff. Additionally, compliance with Read More

Founded in 1959 as Atlantic Photocopy, Atlantic, Tomorrows Office has grown from a five person operation to a 250+ employee corporation, supporting more than 18,000 organizations in the greater New York and Tri-State Area. They’re not just an office technology dealership either Read More

Here’s a new take on an old story; an IT company buys a copier company and then makes a move into managed print services. You don’t see that happen every day, but that’s what happened in 2006 when D.A. Rainsberger Co. purchased CBI, a long-time Kyocera Mita dealer and a Read More

(Editor’s note: Although this article targets office supplies dealer, it should be of interest to any dealer selling supplies in addition to imaging technology.) I know. It’s a slow recovery, but the worst is over. Business is coming back and a double dip is unlikely. Independent Read More

Sometimes it pays to be ahead of the technological curve. That’s where Flo-Tech, an office technology dealership based in Middletown, Connecticut was back in 1992 when the company was first founded. From the outset, the Flo-Tech’s sole focus was on printing and imaging. Back then Read More

(Editor’s note: We found the following case study provided s by Print Audit interesting enough to share with The Week in Imaging readers.) With an aging printer fleet and users relying on their expensive desktop devices, the City of Avon Lake was facing increases in its printing Read More

You finally have an appointment scheduled with that big account you have been trying to land for the past three years. You are going through all of the preparation making sure you have everything you will need to make that great first impression. You have copies of your new Read More

(Editor’s note: Reprinted from the July issue of The Cannata Report.) Thanks to the leadership and generosity of Lou Scantland, president of Documation in San Antonio, Texas, the Chester Carlson Memorial Scholarship is a reality. This scholarship is available to a son or daughter Read More

Ken Copeland has been in the copier business for 25 years, 21 at the helm of ASI Business Solutions, a Dallas/Fort Worth dealership. He knows how to sell copiers. He also knows he can’t continue to approach the copier business the way he did for most of those 25 years if he wants Read More