Feature Articles

How long has Glenn Elbin of Doing Better Business plied his craft in the technical service space? He debuted in 1984, the same year that the first personal computer, the Apple Macintosh, was released. That year also saw the first consumer cellular phone, courtesy of Motorola. Read More

Konica Minolta Business Solutions U.S.A. Inc. (Konica Minolta) announced plans to bring a large number of its dealers together with its key executives for the first time since the outbreak of COVID-19. The event theme, “Full Throttle,” represents Konica Minolta’s renewed Read More

The topic of this week’s continued look at serving the various needs of vertical markets may seem obvious—the acknowledgment that dealers must be certified, able and willing to adhere to government-mandated regulatory compliance protocol that comes with the territory of doing Read More

UBEO Business Services continues its nationwide expansion with this week’s acquisition of a Boston-based dealer, its fourth addition of the year, joining newcomers in Colorado, Texas and New York. Meanwhile, Nashville, Tennessee-based Novatech, which earlier this year opened new Read More

Tim Renegar remembers the 1970s fondly. It’s the decade that kicked off his career selling roll-fed, coated paper copier machines (plain paper machines were still on the horizon). In fact, Renegar’s first-ever cold call led to a demo and eventually a sale, and he found a niche Read More

The organizers of the ITEX trade show announced today that this year’s show will take place November 9-10 at the Flamingo – Las Vegas Meeting and Convention Space in Las Vegas. The announcement comes after the postponement of last year’s show due to the pandemic. COVID-19 Read More

This month’s State of the Industry report on vertical markets outlined many of the challenges facing specific market segments. From health care to hospitality, legal to manufacturing and education to government, dealers quickly discovered that a one-size-fits-all approach would Read More

It’s been many years since Marta Stylianou attended a global Canon management seminar in Tokyo. It afforded her the opportunity to learn from each business unit at Canon Inc., while enabling her to meet other Canon managers from around the world, learn their stories and absorb Read More

In light of recent ransomware attacks, the White House Press Secretary Jen Psaki stated this week that the Russian government needs to address ransomware groups stemming from Russia. The cybersecurity sector has long known that a majority of ransomware gangs reside within Russia. Read More

Coordinated Business Systems, has been named one of the 2021 Top Workplaces in Minnesota by the Star Tribune. This is the third year in a row that Coordinated has received this recognition. “I am grateful that our company has again been honored with a Top Workplace award,” said Read More

In a year that has witnessed several surprising executive power transfers among the manufacturer community, Monday’s announcement that Scott Maccabe was retiring as president and CEO of Toshiba America Business Solutions (TABS) raised not a single eyebrow among the company’s Read More

UBEO Business Services (UBEO), a premier provider of printer, copier, and related office equipment sales and services, is proud to announce that James B. Schwab Co. has joined the UBEO family of companies. James B. Schwab Co. has been serving western New York since 1952. From its Read More

Somewhere in the offices of Epson, or perhaps in the man cave at his home, Elliot Williams is bound to have a poster of MacGyver, the clever, cunning, brilliant tactician and master of improvisation who could be counted on to save the day due to his resourcefulness. Williams Read More

Marco elevated its Gold Standard to a new level with a week of donating to nonprofit organizations, employees across 12 states volunteering, and spreading joy in local communities. Each year, Marco celebrates its Gold Standard culture with a week of activities. Marco’s goal this Read More

The merger and acquisition proposition is an easy one for the office technology set. It’s not a question of it, but a question of when dealers will make a move. As we close out this month’s look at M&A, we asked our dealer panel—which represents some of the heaviest hitters Read More