Customer retention

This piece originally appeared on the GreatAmerica Office Equipment Blog forum. Click here to read other topics of interest to our industry. You’ve likely heard the following statistic: it costs five times more to acquire a new customer than it does to retain a current customer. Read More

This piece originally appeared on the GreatAmerica Office Equipment Blog forum. Click here to read other topics of interest to our industry. You’ve worked hard to earn the trust and business of your customers through great service and proactive conversations about the useful life Read More