Feature Articles

Once upon a time, department managers and HR-led employee committees would seek to spice up a Friday morning by popping into Dunkin’ Donuts to secure coffee and sweet treats that would be made available to employees in the breakroom. While not a healthy option, it was intended to Read More

Corporate culture has increasingly influenced the way executives think about and conduct business. At Lexmark, for example, the firm has forged a Customers for Life credo, and the only way for the philosophy to take hold is if all members of the team buy into the concept. Read More

This piece originally appeared on the GreatAmerica Office Equipment Blog forum. Click here to read other topics of interest to our industry. “If it isn’t broken, don’t fix it.” We all know the saying which implies that if a particular something isn’t wrong, we need not take Read More

With threat actors honing their trickery skills to craft the perfect email used to fool a would-be victim recipient, new data shows cybercriminals are stepping up their game on a number of fronts. Spear phishing only works when the misleading email content is relevant to the Read More

We begin this month’s deeper dive into ENX Magazine’s State of the Industry report on corporate culture by examining the importance of integrating core values into a dealer’s hiring process. Please take a moment to check out our feature online, which describes the great pains our Read More

Offix, a premier provider of office technology and document solutions, is proud to announce the opening of its newest location, servicing the Eastern Shore region of Virginia and Maryland. Through the acquisition of Eastern Shore Business Machines’ office equipment division, Read More

Remember the film “What Women Want,” in which actor Mel Gibson miraculously taps into the minds of all females, becoming privy to all their thoughts? The 2000 movie saw a companion sequel, “What Men Want,” in 2019, reversing the roles with Taraji P. Henson as the protagonist who Read More

Konica Minolta Business Solutions U.S.A. Inc. (Konica Minolta) announced this week that it is taking precautionary measures to help prevent the spread of COVID-19 variants by postponing its Dealer Summit. Originally scheduled for Aug. 23–25, the event was intended to help dealer Read More

As we bid adieu to this month’s State of the Industry focus on achieving vertical market excellence and visibility, we queried our esteemed dealer panel on their forward-looking plans to ensure they are garnering increased mind share among the various markets, and perhaps opening Read More

As merchants are adapting to an ever-evolving industry with online ordering and ecommerce expanding in retail and hospitality, Epson, a market leader of POS printing solutions, today announced the fastest POS receipt printer in the industry1 – the OmniLink TM-T88VII. As the Read More

Kelly Moran thinks back across his 36-year career, all spent with the Gordon Flesch Company (GFC), and fondly recalls the first time he qualified for the annual quota trip, sort of a precursor to the ubiquitous president’s club. It was 1987, and hitting the magical number Read More

The fallout after a ransomware attack is more devastating than previously thought. New data spells out what you should really expect after being hit with ransomware. When we consider what happens after a ransomware attack, we normally think about remediation steps – Read More

Richard K. (Rick) Taylor is pleased to announce the launch of RK Taylor Consulting LLC. The firm will offer services to technology companies, independent dealers, private equity companies and OEMs, driven by Taylor’s depth and breadth of experience in the office technology Read More

There are various measures that can define the depth and quality of a relationship between the dealer and client that go beyond the transactional versus contractual conversation, the number of placements and the degree of recurring revenue derived. While not all vendor Read More

Marco announced its acquisition of All/Pro Office Technology, a copier and printer company in Alton, Illinois. Marco’s sales and service team will serve and support All/Pro’s clients from Marco’s current location in Fenton, Missouri. Bill Moyer, one of the founders of All/Pro Read More