Feature Articles

Growing Impact of Emerging Technologies Examined in CompTIA Research Briefs

Amid a wave of hype around emerging technologies three specific trends are showing the potential to help businesses transform the way they operate, according to a series of research briefs published by CompTIA, the leading technology industry association. To varying degrees,
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Embrace Involvement by Becoming Active in Your Community

In a recent blog, I talked about the importance of industry peer-to-peer groups…a great way to learn and share best business practices. This time around, I’d like to sing the praises of becoming involved in local business organizations and the communities you do business in. From
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In Defense of the Status Quo?

As press releases come across the transom, I’m always on the lookout for topics that are a little to the left of center for the office technology space. One in particular caught my eye a week ago, admittedly a topic that I have only a passing knowledge regarding, but it was
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Expanding While Complementing: 2018 Trends that Solve a Need While Fueling Growth

The next installment of our looks at trends and predictions for the office technology sector in 2018 encompasses a number of different talking points that have garnered top-of-mind attention. In charting potential growth areas, seeking out adjacent product and service offerings
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Knowing the Cost of Indecisiveness

During the transformation of a business or industry, it’s important to understand both the cost of inaction and the cost to respond. Many organizations plan their path forward; they determine a budget, put together a proforma, assign the team and move forward enthusiastically.
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What Can Employers Expect from Generation Z?

Generation Z is here and ready to work, but should you hire them? The short answer is YES. But why? Let’s go over some of the basics between Generation Z and Millennials. How do they compare to their slightly older counterpart? Born between 1995 and 2010, the first group of the
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As Competition Intensifies, Dealers Must Follow Technology to Bolster Processes and Support Clients

Competition is all around you and growing by leaps and bounds. Smaller dealers who find they can no longer make investments that can help sustain a level of competitiveness to foster growth are finding refuge in the company of much larger competitors, be they M&A-minded
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Lexmark Reaffirms Commitment to A4 and Partner Growth, Looks Ahead to 2018 Plans

With the conclusion of an utterly-exhausting 2017 calendar year that followed an equally game-changing 2016, Lexmark took an hour to compose itself and provide a BSD channel perspective update via webinar for journalists and analysts on Dec. 11. In terms of breaking news, Lexmark
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Three Stages Sales Reps Can Leverage Content to Close New Business

“Coffee is for closers.” What a legendary line from the iconic sales movie “Glengarry Glen Ross.” Closing is indeed part of the sales process. However, allow me to introduce you to a new sales mantra… “Content is for closers.” Think of all the collateral material you share
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Top 10 Copier and Imaging Industry Predictions for 2018

What a year! Ricoh sells most of their SMB accounts to dealers (not including education, legal and production) and proves that they are dedicated to their dealers. Toshiba has probably staved off selling the kitchen sink with the sale of its chip unit to a consortium that is led
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Services, Services, Services: Dealer Game Plan for 2018 Entails Going Beyond Hardware

The week between Christmas and New Year’s is always a dead zone from a business perspective. Come Jan. 2, it’s all hands on deck, buoyed by a feeling of renewed purpose and the desire to jump out of the chute running. Pour out the leftover eggnog and toss those goofy 2018 glasses
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Epson CapturePro Program Protects Partners, Offers Margins up to 45 Percent

Epson America has unveiled a two-pronged approach when it comes to its recently released Epson Advantage Partner Program. One goal is to make the OEM more aggressive when it comes to garnering market share in each of the six subcategories under Epson Advantage. The other is to
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“123456” Remains Most Common Password Found in Data Dumps in 2017

For the second year in a row, “123456” remained the top password among the millions of cleartext passwords exposed online thanks to data breach incidents at various providers. While having “123456” as your password is quite bad, the other terms found on a
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Building an SEO Strategy in Imaging: Top Dealers Compared

Relationships are at the heart of the office technology sector, but where do these relationships start? In such a competitive market, acquiring more net new business isn’t easy, particularly as businesses and buyers increasingly do rely on their own independent research than they
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Elite Dealers Managing the Challenges of Growth

As we sweep up the remainder of 2017 and prepare to usher in the New Year, we are constantly reminded that change is one of the few constants we can rely on. After all, how many of us spent New Year’s Eve with Dick Clark, celebrating the ball dropping? But while the list of
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