Feature Articles

Selling the Sizzle: Deal Facilitators Add Zest to the Major Takedowns

Imagine the office technology dealer space takes the form of a barbecue cook-off competition. The challenge is to see who can prevail, despite the fact that everyone is using the same cut of beef, and has the same ingredients/accoutrements at their disposal. Anyone can drop a
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Best of ECS: From Yesterday’s Tools to Tomorrow’s Solutions, Sharp’s Mike Marusic Suggests Following the Information Trail

Often times, too much attention is paid to technology itself as opposed to the intention of it. This is why history is littered with examples of tools that overstayed their practicality, not to mention the many victims that fell by the wayside because of their loyalty to past
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Report: Managed IT Provider Sued by Client Over Ransomware Attack

A California-based law firm is taking a managed service provider to court, claiming the company did not protect it from a ransomware attack, MSSP Alert reported last week. The law firm, Mastagani Holstedt, claims its managed IT provider, LanTech LLC, did not adequately safeguard
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Xerox Announces Sale of Argentina and Chile Direct Business to Grupo Datco

Xerox Holdings Corporation announced Tuesday plans to transform its operating model in Argentina and Chile and has sold its operations in these regions to Grupo Datco, a technologies and fiber optic network services provider in Latin America. This transition aligns with the
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Building a Bigger Contract Beast: Higher Degree of Difficulty Calls in a Dealer’s Resources

For virtually all things business, bigger is almost always better. More units, more print/document management solutions, software—you name it. There is often a correlation between the volume of personnel involvement and the size of the overall price tag. VPs, specialists,
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Difference Makers: Rarely is the Path to an Industry Destination a Linear One

Speaking strictly from a professional standpoint, have you ever wondered, “How did I get here?” During childhood, we are introduced to any number of occupations that sound exciting, like a fire fighter or a police officer; offer fortune and fame, such as a professional athlete or
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M&A Roundup: KDI Office Technology, International Mailing Equipment Complete Deals

Transactional action picked up this past week with a pair of deals. KDI Office Technology made a significant foray into production print with the acquisition of Kelly + Partners Inc. Meanwhile, International Mailing Equipment signed off on a deal to obtain MMS West. KDI Office
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Ninestar Hits Another Snag in Bid to Lift DHS Ban

Another recent court setback left Ninestar’s reentry into the U.S. market in doubt. Judge Gary S. Katzman ruled Feb. 27 that the company’s embargo applied by the U.S. government would remain in force. It is not Ninestar’s lone remedy for reinstation, but the
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Konica Minolta’s High Velocity Road Show Speeds Through Sarasota

The 2024 manufacturer event slate kicked off in earnest Feb. 12-13 as Konica Minolta invited nearly 50 mid-market dealers from the east and south to the first of several road show meetings. The Westin Hotel in Sarasota, Florida, provided a sunny backdrop and a breath of fresh air
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The Jillian Fund and Gala: A Passing of the Torch to Ensure a Legacy

The shock had not worn off when George Gorman walked into the office of Bill McLaughlin in April of 2013. Gorman, who manages the relationships between Ricoh America and its largest New York metropolitan dealers, was more than a business associate to McLaughlin, then a top
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Zygoquest Group Advised PSI Digital Imaging Solutions on Sale of Capital Stock

Mike Dudek and Rich Wisniewski of Zygoquest Group served as the advisor to Plotter Supplies Inc., dba PSI Digital Imaging Solutions and its owner Don Stewart, on the sale of capital stock to Jetmir Zymeri and Patricia Zymeri. Terms of the transaction are confidential. Founded in
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Hoop Mania: Pulse Technology Hosting March Madness Event

Pulse Technology, a technology company serving the IT, managed print services and other needs of businesses throughout the Midwest and beyond, invites you to their second March Madness celebration on Thursday, March 21st from 4 to 7 p.m. Join the team for the second annual,
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Sage Advice: Dealers Offer Caveats for Popular Ancillary Offerings

One of the many benefits of joining an industry peer group is the ability to canvass members on the merits of adding a new product or service to your portfolio. The responses are often brutally honest, which makes the advice all the more valuable. After all, press and analysts
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Best of ECS: Bridging the Generation (Leadership) Gap

One of the many beauties of the office technology sector is the proud tradition of leadership that has been passed from family member to family member within many organizations. That was on full display during last month’s Executive Connection Summit in Scottsdale, Arizona, where
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Record 2023 Revenues Highlight Flex Technology Group’s 2024 Leadership Conference

Flex Technology Group (FTG), the nation’s largest managed print services provider with national coverage for multi-vendor environments, held its Annual Leadership Conference on Feb. 12 in Tempe, Arizona. The full-day event was hosted under the theme “ONE OF ONE” to exempli
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