Feature Articles

Unending Quest for Knowledge Motivates Difference Maker Erica Calise

After working at Sharp for more than 25 years, Erica Calise has discovered one fundamental truth. The learning process never ends. “You can’t take the attitude of thinking you know everything; we are always learning and must continually challenge ourselves and others,” said
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Difference Maker Doug Johnson of LMI Solutions Employs Youthful Exuberance, Strategic Vision

It’s not often that one finds inspiration from a Jeep’s spare cover tire. But the simple message of “One life, live it,” seems to have resonated with Doug Johnson. The chief strategy officer for LMI Solutions is fast approaching 40 years in the office technology industry, but
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Sculpting a Business Blueprint Earns High Marks for Difference Maker Wedig

At the age of 23, Ryan Wedig spent a year and a half as an apprentice to a bronze sculptor. He found it to be an amazing learning experience and Wedig plans on one day making it a secondary career. But truth be known, Wedig has already spent much of his career sculpting…only the
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M&A Notebook: Conversations on Recession Threat, Branding and Integration Speed

In conjunction with this month’s State of the Industry profile, we bring you a brief look at three variables surrounding transactional activity in our industry: the threat of a recession, handling a rebranding in the wake of a deal, and how experience can play a role in
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Corporate Business Systems’ Johns Values KDA Relationship

Las Vegas — ENX Magazine spoke with several dealers during Kyocera’s Fiscal Year 2018 Business and Technology Conference, held here April 18-20, to understand their perspectives on the company, the conference and how to succeed in this competitive market. Part four of our series
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Resourceful Dealers Search Multiple Funding Paths for Customers

Dealers and lessors all claim to have great relationships with each other, but sometimes they may not see eye-to-eye on the credit-worthiness of a client. The client might not meet all of the lessor’s requirements, while the dealer knows the client well enough to trust their
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Difference Maker Goldberg a Master of Crafting Success Story

In the 1994 film Forrest Gump, which captured six Academy Awards including Best Picture, the protagonist is an intellectually-challenged but kind-hearted individual who goes through life at the whim of a feather on a breeze. Life, for Gump, is not so much a series of choices, but
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Serving Others Provides Rewards for Difference Maker Richardson

There is a basic adage in our approach to not only business but life as well, that seems to trip up many people: Treat others the way you would want to be treated. It’s something we’re all taught by the time we enter elementary school. Those who fail to follow such a basic
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Growth of Seat-Based Billing Examined During Executive Connection Summit

It has been said that a revolution begins with one angry man. In the case of seat-based billing (SBB), two gentlemen are at the lead of an uprising to redefine the decades-old cost-per-page (CPP) billing platform for managed print services. And these men are not alone.
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Star Still Shines Bright for Difference Maker Bill Melo

Though it may sound contradictory, it is possible to be a dreamer and a realist at the same time. A prime example of this is Bill Melo, chief marketing executive for Toshiba America Business Solutions (TABS) and Toshiba Global Commerce Solutions (TGCS). A musician in the New York
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High Energy, Love of Work Drives Difference Maker Sam Errigo

Sam Errigo is a walking, talking example that energy drinks and supplements are not for everyone. The executive vice president of sales and business development for Konica Minolta Business Solutions U.S.A. rolls out of bed, sufficiently juiced, ready to tackle the challenges of
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Breaking the Chains (and Threats) to Unleash the Power of Big Data (Part Two)

Scottsdale, AZ—In part two of Joseph Bradley’s presentation on big data during the Executive Connection Summit, Cisco’s vice president, Internet of Things, discusses business disruptions by threats emanating from outside the industry. He then offers a list of five actions
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Konica Minolta Webinar Explores Evolution of AI in the Workplace

People of a certain age fondly recall cartoons from the 1950s and 1960s that featured the home of tomorrow and all of the technologies that would simplify life, from robots serving our every need to hovering automobiles. Many of the predictions were laughingly far off the mark.
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Breaking the Chains (and Threats) to Unleash the Power of Big Data (Part One)

Scottsdale, AZ—For the second time in the last four years, attendees of the Executive Connection Summit were favored by the oratory skills of Joseph Bradley, vice president, Internet of Things for Cisco. OK, maybe “psyched” is a more appropriate description, as Bradley clearly
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The Office People’s Sean Mummert Adds Joy to Customers’ Experience

One of the challenges, and perhaps opportunities, presented in the quest to provide quality customer service is the notion that no one loves buying a copier. And Sean Mummert is out to change that by expanding the customer experience. The founder and president of The Office
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