Feature Articles

One in Three IT Organizations Have No Cyberattack Incident Response Plan

Despite increases in ransomware attacks, ransom amounts and how often payments are made, new data shows organizations aren’t responding in kind and putting response plans in place. As expected, we’re continuing to see data corroboration around the rise in ransomware attacks this
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Keypoint Intelligence’s Randy Dazo to Present $100,000 of Research on COVID’s Impact on the Industry at ITEX

As a lead-up to the ITEX Imaging & Technology Education Exposition, slated for the Flamingo Hotel in Las Vegas Nov. 9-10, ENX Magazine—in conjunction with ITEX—is offering a glimpse into content that will be critical for dealers and resellers to absorb in the aftermath of the
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M&A Roundup: Applied Imaging, Fruth Group and Donnellon McCarthy Pull Off Deals

As we head down the home stretch of 2021, the volume and frequency of industry acquisitions continue to grow. This week, three major dealers—Applied Imaging, Fruth Group and Donnellon McCarthy Enterprises—each added to their geographic holdings through deals. Applied Imaging
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Take No Prisoners: Inauspicious Start Doesn’t Deter Vision Office Systems Difference Maker Jason Habbal

There was once a time when Jason Habbal wondered what he had gotten himself into. The son of Fred Habbal, owner of Vision Office Systems in Charlotte, North Carolina, Jason had graduated from Western Carolina University, where he had also worked in the school’s IT department,
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Marketing Insights: Messaging Drives Bottom Lines More Than Tactics

Good solutions matter, especially amid today’s complex shift to hybrid workplaces. But having the best solutions doesn’t mean a thing if you can’t market and sell them. To do that, you need the right message delivered in the right way. The Mighty Message Today’s marketing is
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Two-Minute Drill: ITEX Returns to Las Vegas Nov. 9-10 with Mission to Guide Dealers in Post-Pandemic World

Marc Spring isn’t pulling any punches. He feels there are certain realities that have been brought about by the pandemic, and in order to thrive in its aftermath, dealers need to equip themselves with not only the tools to make it happen but also the perspective to accept that a
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Website Optimization Tools Enable Dealers to Measure, Tweak Marketing Endeavors

Remember those old television commercials for local automotive sales? Some fast-talking huckster would blather on about, say, the AMC Eagle—which looked like it belonged in a 1970s romp room with its wood-grain paneling—and wrap up his spiel with the promise, “just tell them
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M&A Roundup: Visual Edge Expands MIT Footprint; Xerox and ARMOR Group Swing Deals

Industry megadealer Visual Edge made a big M&A splash this week by obtaining Brayton Associates of Southington, Connecticut. Xerox also tapped into the New England IT market as well in acquiring Competitive Computing, while ARMOR Group and International Imaging Materials
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Toshiba Difference Maker Kenny Hiteman Chases Storms, Tech Service Excellence

Few people outside of Kenny Hiteman’s inner circle are aware that he is a Skywarn Storm Spotter for the National Oceanic and Atmospheric Administration (NOAA). Science and nature have long been a passion for him, and the curiosity regarding the secrets of nature indicates an
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Passing of Torch: Chelsey Bode Becomes Sole Owner of Pearson-Kelly Technology

Chelsey Bode officially became the sole owner of Springfield, Missouri-based Pearson-Kelly Technology on Sept. 30 after 10 years of succession planning. While Bode’s been the primary partner in charge of day-to-day operations since 2011, she made the final buyout of her father,
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Epson Mourns Passing of Business Development Manager Jarrod McCarthy

The imaging community is mourning the loss of Jarrod McCarthy, Epson’s South region business development manager for the BTA/dealer channel. He passed away Sept. 7 at the age of 46. Mr. McCarthy’s industry career began in 1997 when he became a major account representative for
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Unlikely Journey Beyond IT Master Continues for Difference Maker Juan Fernandez

It might be said that technology actively seeks out individuals who yearn to find a better, more efficient and cost-effective way of accomplishing goals. That certainly seems to be the case for Juan Fernandez. The truth is, technology wasn’t on Fernandez’s radar screen during his
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RJ Young Announces Rebrand Amid Growth of Technology Solutions

RJ Young, an industry-leading business technology solutions provider in the Southeast, announces today its newly launched brand. The change is ushered in after the pandemic’s push toward hybrid working environments accelerated RJY’s plans to grow the technology solutions side of
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Garnering Momentum: Dealers Chart Future Growth Opportunities for Commercial Imaging

In theory, the digital transformation is a finite evolution, although technology keeps moving the goalpost in what constitutes a complete transformation. But whatever the shade of digital, escaping the clutches of paper documentation and converting it to a digital state
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COVID-19 Surge Prompts Kyocera to Postpone 2021 Dealer Conference in San Antonio

With a spike in COVID-19 cases brought about by the Delta variant, Kyocera Document Solutions America has decided to postpone its REIMAGINE Dealer Kickoff conference, which was originally slated for Nov. 7-9 at the JW Marriott San Antonio Hill Country Resort & Spa in San
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