Features

M&A Roundup: TOPP Business Solutions Acquires Technic IT Group; Novatech Expands

TOPP Business Solutions (TBS), one of the region’s largest family-owned office automation dealers, is expanding with the acquisition of Dunmore, PA-based Technic IT Group, LLC. “This is truly a
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The Next Move: As Industry Slowly Emerges from Pandemic, Experts Ponder Dealer Approach

In the movie “Captain Phillips,” there’s a scene where the U.S. Navy tries to draw the line by pressuring the Somali pirates who have taken Captain Richard Phillips hostage to end the standoff.
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Office Depot Rejects Staples’ Offer but Leaves Door Open to Possible Deal

Mindful of two past attempts in joining forces that eventually didn’t pass muster with the Federal Trade Commission, The ODP Corporation—parent company of Office Depot—formally rejected the $40
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Lessons Learned, Part Two: Even the Worst of Years Provided Beneficial Moments

The oft-repeated adage about life, that it gives you the test first and teaches the lesson after the fact, certainly holds true. During 2020, we learned on the fly from the comforts of home but
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NetSmart Plus Adds VoIP Products and Carrier Services with Recent Acquisition

NetSmart Plus, a division of award-winning office technology provider Applied Imaging, has partnered with Holland-based Blackport Solutions, effective Dec. 14, 2020. With this partnership,
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Staples Makes Another Play to Acquire Office Depot

Office supplies giant Staples is taking another run at acquiring Office Depot, five years after the Federal Trade Commission (FTC) put the kibosh on a previous deal because it would violate
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Enhance Your Customer Retention Strategy with These Five Focus Areas

This piece originally appeared on the GreatAmerica Office Equipment Blog forum. Click here to read other topics of interest to our industry. You’ve worked hard to earn the trust and business of
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Lessons Learned, 2020 Style: What Takeaways Will Gear Industry for an Improved 2021?

It is tough to take full stock of the previous year when its aura still hangs listlessly above our heads. Where did we go wrong, you may ask? We are quickly comforted by the affirmation given to
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M&A Roundup: Impact, Applied Imaging and Eakes Office Ring in New Year with Deals

The office technology dealership ushered in the new year with a trio of M&A deals, which continues the custom of waiting until after the holidays to reveal previously-closed transactions. The
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Industry Professionals Share Additional Trends to Follow for New Year

As we turn the page to 2021, it is apparent that many of the same challenges and opportunities that existed throughout its predecessor will take on equal, if not greater significance for the
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Why Small Businesses Often Say ‘Why Bother?’ When Dealing With Cybercrime

Well, it happened again. As a security professional, I hear a lot of things being said that are exaggerated or just plain untrue. I’ve become used to that, however, there is one phrase that
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A Not-So-Fond Farewell to 2020: Final Overview of Elite Dealer Challenges

And just like that, 2020 has come to a screeching halt. Unfortunately, the world is seeing many of the same challenges faced over the previous 365 days dragged into 2021, including the new “C”
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