Features

Golf, Laughs and More Golf: Longtime Sales Pro Paul Youngberg Remembered by Friends

Those members of the imaging industry who knew and loved Paul Youngberg have two things in common: the game of golf and humorous stories. Youngberg, 77, passed away on Feb. 11 while on a
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Hybrid Working: Getting it Right

I have always considered myself a well-organized person, someone who is quite adept at managing tasks around deadlines. Prior to the pandemic, however, I believed that this could only be possible
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Konica Minolta Sells Certain Sales Offices to Dealer Partners

Konica Business Solutions U.S.A. announced strategic changes to accelerate its business transformation and execute on its promise to deliver exceptional value creation for its customers and
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MPS Implementations: From Sweet to Sour, Dealers Chart Challenges, Lessons Learned

Managed print services…an ideal program whose very name indicates three distinct elements. And as much as it can represent a recipe for success, missing any one ingredient can also spell disaster
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Two-Minute Drill: James Loffler Determined to Extend Legacy of Customer Service and Operational Success

Last week’s announcement that James Loffler would assume the mantle of president for Loffler Companies represented not so much a changing of the guard—after all, his father, Jim, remains at the
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Carsten Bruhn joins Ricoh North America as President and CEO

Ricoh announced that Carsten Bruhn is now the president and CEO of Ricoh North America. A self-described “global citizen,” Bruhn brings more than 20 years of experience from around the world.
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Recent Phishing Scams Managed to Bypass Email Security Filters

Researchers at Armorblox describe several recent phishing scams that managed to bypass email security filters. The first attempted to gain access to users’ Facebook accounts. “Recently, the
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What’s Next: Dealers Ponder Future Additions to their Product Lines

As we put the March State of the Industry theme of ancillary products and services to bed, we’ll conclude with a few thoughts from our dealer panel as to what their dealerships may be looking to
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James Loffler Named President of Loffler Companies

Loffler Companies is excited to announce that James Loffler has been named president of Loffler Companies. He has taken over day-to-day operations of the company and focused on leading Loffler
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Meritech Acquires American Copier Solutions, Creating Northeast Ohio’s Largest Independent Office Technology Provider

Meritech Inc., a leading Northeast Ohio office technology provider, announced today that it has acquired American Copier Solutions, a longtime independent Kyocera/Konica Minolta dealer. This
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Blockbuster: Synnex Corp., Tech Data Join Forces in $7.2B Deal

The IT distribution network was shaken by Monday’s announced merger between Synnex Corp. and Tech Data, a deal valued at (including debt) approximately $7.2 billion. Synnex shareholders
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Looking to Add New Products? Dealers Offer Views on which Ancillaries to Avoid

For any office equipment dealer looking to widen its product and service portfolio, there are ample options to pursue that require varying degrees of investment, from minimal
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