Editors Blog

Industry’s Past Not Nearly as Exciting as the Future for DPOE Difference Maker Chip Miceli

For a man who has quite the storied past in the office technology industry, Chip Miceli remains extremely busy contemplating the future. The president of Des Plaines, IL-based Des Plaines Office
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IT Marketing Outreach that is More Visible

Your IT marketing need not play the trial-and-error game. Working with SEO agencies which specialize in MSPs can be a key part of rounding out your outreach strategy. If you don’t design
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Helping Dealers Provide Managed IT Solutions a Rewarding Experience for Continuum Difference Maker Michael George

Michael George is not one to bask in adulation. The CEO of managed IT services platform provider Continuum may have guided his company’s foray into the office technology sector, but he credits
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Creating Customer Stickiness Essential for Business

I had the opportunity to attend two great events in October. The first was the Seat Based Billing Roadshow held Oct. 17 in Asheville, NC. The second event was the BTA Fall Colors meeting, also
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Quest for Knowledge Powers Lexmark Difference Maker Greg Chavers

There’s a world of knowledge to be found in the office technology industry, and it doesn’t necessarily involve dusting off dog-eared publications from years past to unearth the wisdom. Throughout
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Three Ways for Employers to Improve their Hiring Process

Are you hiring the right people to help your organization succeed? As we come to the end of the year, it’s evident that so much has changed and continues to change in the recruiting industry.
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Relentless Passion and Drive Propels Supplies Network Difference Maker David Concors

David Concors will be the first to admit that some of his Supplies Network teammates may find his approach to business “relentless and annoying.” But the price of fulfilling a determined,
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Office Equipment Leasing vs. Cash Purchase: What Factors Should Your Customers Be Considering?

As a dealer of office equipment, you understand that nothing in business is static. Industries change, the needs of your customers evolve, and you may experience some staff growth and/or turnover
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Epson Difference Maker Elliot Williams a Master of Problem Solving

Director and writer Woody Allen is credited with the phrase “80 percent of life is showing up.” Perhaps it is what we do, after we arrive, that closes the gap on the remaining 20 percent. Elliot
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Xerox Takes Find It, Map It, App It Route to Analyst Briefing

New York—Xerox welcomed a couple dozen analysts and press members to its executive briefing center in the heart of the Big Apple on Oct. 10 for the Today’s Smart Workplace Assistant briefing, and
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Fujifilm Garners Appeal Victory in Xerox Merger Saga

New York — A state appellate court here has overturned preliminary injunctions requested by activist investors who had blocked the merger of Fuji Xerox and Xerox, possibly opening the door to
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Industry Verticals: Standing Tall Among the Competition

No question…the more clients the better. To dealers in the print solutions industry, having a diversified client base is the main objective, but let’s not overlook “industry verticals.” By that,
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