Sales and Service

This week we chat with Al Aaron of Saxon Office Technology in Morrisville, PA who discusses his most notable sale of the week. What was your most notable sale this week? Aaron: I just installed four 65-ppm Kyocera color copiers. Who bought it? Aaron: A mid-size company’s Read More

(Editor’s note: This blog post is an oldie but goodie from Art Post, but remains as relevant today as the day it first ran.) Last month saw me not being able to maintain my monthly quota, and that really sucks. Our month is supposed to close on the 24th of each month, however Read More

This week Jason Habbal, vice president/sales manager with Vision Office Systems in Charlotte, NC talks about Vision Office System’s most notable sale of the week. What was your most notable sale this week? Habbal: Our most notable sell this week comes from our largest client. We Read More

Document Management can be a strange word. For some, it means “scan to network” and for others it is a complete workflow solution. Finding a solid document management provider can be a nightmare for a small business because of the steep costs of entry. Regardless of Read More

Last week we saw two major stories from Toshiba with the press release of copier/MFP that has disappearing toner (erasable), and then a program that will magically reformat your pre-printed pages along with claims to save toner and paper (Adobe LeanPrint). Erasable toner, great Read More

This week Glenn Plank with Spectrum Business Centers in Huntington Beach, CA discusses Spectrum’s most notable sale of the past week. What was your most notable sale this week (product(s) and/or solutions)? Plank: This week has not been about a single large sale or deal, but Read More

I’m back from our President’s Club trip to Cabo San Lucas and it is a spectacular location. This was my first trip there and we spent five nights and almost five full days. When you get to my age you’re always thinking about where (and when) you can retire. Cabo Read More

This week Erik Crane, president of Copy Products, Inc. in Springfield, MO shares his dealerships most notable sale of the week. What was your most notable sale this week? Crane: Earlier this week we wrapped up the sale and installation of 15 Toshiba monochrome and col Read More

Do you feel that you’re a top notch solutions and MFP sales rep? Do you consult more to the end user and then let the customer buy from you? Are you consistently producing print/document assessment reports for customers that have and instant ROI? Do you want to add more Read More

This week Frank DeGeorge, general manager, strategic services at Impact Networking, LLC in Waukegan, IL talks about his dealership’s big sale of the week. What was your most notable sale this week and who bought it? DeGeorge: A DocuWare solution to track products for a company in Read More

We’ve all read the hype about managed print services. Some of us have embraced it and some of us have tried it and stated it’s not for us. But did we ever think about managing the scanned documents? I sell “down the street”; hardware has always been my Read More

Chip Miceli, president of DPOE in Des Plaines, IL, discusses his most notable sale of the week. What was your most notable sale this week? Miceli: The Sharp PN-L702B 70” Electronic Touch Screen LED Display Whiteboard. Who bought it? Miceli: A company in the Services Industry Why Read More

The other day I received an e-mail from Monte Jensen of KBA Docusys and a Print4Pay Hotel member on the West Coast. He was pretty excited because they were releasing a new color page model being billed for ‘as low as 2 cents per page!’ This is for their Kyocera line of color Read More

Ray Belanger, president of Bay Copy in Rockland, Mass., reports on his big sale of the week. What was your most notable sale this week? Belanger: This week, we completed a large sale, a total of 47 units. In all, the sale included 35 Lexmark small multi-function units, along with Read More

This week Frank Grasso, president of CEO of TGI Office Automation in Brooklyn, New York talks about his dealership’s big sale of the week. What was your most notable sale this week? Grasso: A complete solution encompassing managed print and elimination of HP printers with four Read More