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Xerox has acquired Groupe CT, a leading independent document management provider in Eastern Canada. Terms of the transaction were not disclosed. “We’re continuing to grow our presence in the North America small and midsize business (SMB) market,” said Mike Read More

As we have seen during the course of conducting business, the sales cycle for MPS can be a bit more extensive in comparison to other products and services. Factoring in a pandemic, with its logistical workarounds and the need to coordinate with the proper departments internally Read More

Looking to leverage the changing needs of the work environment, and taking into account data provided by Gartner that estimates 80% of company leaders plan to allow employees to work remotely at least part-time, Canon U.S.A. this week announced the release of four products that Read More

Novatech Inc. announced it has opened a Virginia Beach location that will serve as its sales office, product warehouse and client support facility for the Commonwealth of Virginia, while augmenting its nationwide footprint. The new location will handle sales and support for Read More

New data reviewing how the 2020 shift to a remote workforce impacted organizational security shows all too well that since the pandemic onset, cybersecurity has become critically worse. We all know IT’s focus during the pandemic was to primarily get the business running remotely. Read More

Business perpetuity is a beautiful thing. People, by nature, seem to gravitate toward developing long-term relationships with those entities they do business with, but it can be a fragile bond. One tragic misstep can undo years of fostering goodwill between a vendor and end-user. Read More

I’ve got to be honest with you, the last few weeks have been a bit of a grind. We put out the call for our annual Difference Maker issue, and in the last couple of weeks of the submission period, we were hit with an unprecedented avalanche of nominees. Between collecting Read More

Visual Edge Inc. announced the national launch of Visual Edge IT managed IT services as it successfully continues expanding its reach to a large cross-section of the business community with an extremely broad selection of office technology products, services and solutions. Read More

RJ Young, an industry-leading business technology solutions provider in the Southeast, recently opened its third distribution center in Memphis, Tennessee, to accommodate the company’s rapid growth and demand in the Memphis area. RJ Young has been entrenched in the Memphis Read More

Last week, Konica Minolta revealed it was divesting a number of its direct branches to its dealer partners. And this week, Denver-based All Copy Products and Pacific Office Automation of Beaverton, Oregon, acknowledged they had completed deals with the manufacturer for multiple Read More

On the heels of last week’s look into how dealers took potential managed print services program implementation disasters, this week we’ve charted the measures dealers put into place to ensure the implementation process is a positive one. As is the case with any project, there is Read More

Those members of the imaging industry who knew and loved Paul Youngberg have two things in common: the game of golf and humorous stories. Youngberg, 77, passed away on Feb. 11 while on a long-planned trip to Florida with his wife Marilyn in their new motor home. He spent a Read More

I have always considered myself a well-organized person, someone who is quite adept at managing tasks around deadlines. Prior to the pandemic, however, I believed that this could only be possible for me in an office environment. At home, there would be too many distractions, the Read More

Konica Business Solutions U.S.A. announced strategic changes to accelerate its business transformation and execute on its promise to deliver exceptional value creation for its customers and independent dealer channel. In an effort to better align its vision and strategy, the Read More

Managed print services…an ideal program whose very name indicates three distinct elements. And as much as it can represent a recipe for success, missing any one ingredient can also spell disaster or, in a best-case scenario, a learning opportunity that can benefit the dealer’s Read More