MAXfocus

MAX ServiceDesk 2.0 includes new features and enhanced user experience in order to help MSPs serve their customers more efficiently and profitably EDINBURGH – 3 February 2015 – LogicNow has today announced that MAXfocus, the world’s most widely trusted managed service provider Read More

he lack of a comprehensive IT department equipped to implement security protocols and keep employees up-to-date on the latest threats is common among many MSP (Managed Service Provider) customers. As a result, many breaches occur because an employee clicked on an infected link, Read More

Since January 2 we’ve been presenting the Document Imaging Industry Year in Preview in ENX/The Week in Imaging with brief comments from industry players representing the hardware, solutions, services, and supplies side of the document imaging industry as well as key industry Read More

The past three years we’ve asked an assortment of players from the document imaging industry to share with us the trends that will be affecting their businesses in the coming year. Often, there’s a consensus on those trends, which often leads to a lot of repetition.  This ye Read More

When you’re pitching for new business as an MSP, like it or not you are an outsider and you have to overcome this. Network assessments can be a great tool to win over your prospect and demonstrate what you can do. Engaging with a new prospect is challenging. As a solutions Read More

MAXfocus introduces integrated email security, continuity, and archive in its leading remote management platform   Edinburgh –4th December, 2014 – LogicNow has today announced that MAXfocus, the world’s most widely trusted managed service provider (MSP) and IT support platform, Read More

I’ve been talking about the initial Managed Service offering with prospects and partners for years. During this time I have learned that there is no right or wrong way to present the concept of Managed Services to customers, although some are more effective than others. For a Read More