managed IT

From the Dealer Executive Desk What’s better than providing a service to a growing number of loyal customers?  Providing two services to those same loyal customers. . It’s certainly tempting, especially if the second service you’re thinking of adding falls Read More

This blog originally appeared on the GreatAmerica Financial Services website. Click here to read about more areas of interest in the office technology space. In my day-to-day at Collabrance, I talk to managed services providers (MSPs) who have decided it may be time to outsource Read More

Marco announces the launch of a new program that allows certified partners to resell its Managed IT Services. Marco’s Managed IT Services offer high-end technical expertise that helps companies manage their complex infrastructures and end-users. These security-focused services Read More

This piece originally appeared on the GreatAmerica Office Equipment Blog forum. Click here to read other topics of interest to our industry. Opportunity is everywhere in the imaging industry. If you think about how it has evolved over the last few decades, and the resulting new Read More

IT providers love to talk about the idea of the trusted advisor.   While there are many legends about the source of this moniker in IT, the one I tend to believe is that when Microsoft was building their SMB market and targeted small business consultants with a line of products Read More

During the last three years I’ve been delighted to help rookies, newbie’s or whatever you’d like to call new people that are breaking into the Managed IT, Copiers and Managed Print Service  industry. I’m not a manager or owner (I was an owner once), I work down Read More

This week Kathy Vogler, marketing director, with Perry proTECH in Lima, Ohio identifies the products, solutions, and services that are hot and not hot in their markets. Perry proTECH carries Konica Minolta, Lexmark, Muratec, Sharp, and Riso Products and offers a wide range of Read More