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The Path to Victory: Relationships Help Canon U.S.A. Bring Unity to Decentralized Business World

There is little doubt that Canon U.S.A. should take no small amount of pride in the many awards its product and service portfolio have garnered from third-party assessment organizations throughout the years. But perhaps the greatest triumph in validating the value proposition of
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The Pandemic Playbook: OEMs Open Vault on Sales Solutions in COVID Era

During this period of compelled isolation, the leading OEMs serving the office technology industry would like to remind their dealer partners that they do not need to go it alone when it comes to devising, implementing and executing a sales strategy to address a COVID-burdened
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Cost-Effective Marketing Strategies Help Businesses Maneuver Unprecedented Times

The COVID-19 pandemic has reshaped the workplace as we once knew it. Gone are the days of face-to-face meetings and crowded spaces—at least for the foreseeable future. Businesses need solutions that address the current climate, while also maintaining safety guidelines as
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Profit Pitfalls: Industry Addresses Closing the Gap on Lost Margins

In the face of the biggest economic challenge since the Great Recession of 2007-2008, businesses can ill-afford to leave any unnecessary lights on, so to speak. COVID-19 has turned the nation into change-counters, and with businesses facing reduced net-new business and a
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2020 Outlook: How Will Consolidation and Vertical Integration Affect You?

Over the past decade or so, consolidation in nearly every industry has come about due to the abundance of cheap money, as well as the proliferation of investors in private equity and venture capital looking to find investments. In the heyday of our industry, dealers and imaging
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Talkin’ ‘Bout an Evolution: Modern Buying Demands Trigger Inbound Marketing Movement

What does your website say about your company? Does it position your brand as a thought leader on the needs and issues that confront your clients? And what do your clients say about your dealership when they leave your site? Do they say anything? More importantly, what do they
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Kyocera Names Natalie Cumberbatch Vice President of Human Resources

Fairfield, NJ (June 5, 2019) — For Oscar Sanchez, the mission is clear: “Our customers need us to be a different kind of company, now and increasingly in the years ahead,” he explains. “Everything I’m doing is about making that happen.” Since taking over as CEO of Kyocera
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New Year Beckons, but Same Old Challenges on Horizon for 2019

It seems that 2018 flashed before our eyes in a heartbeat, leaving nothing but a fond memory from a year awash in black ink on the financial ledger. MFP and copier placements may be flat for some, but many companies managed to wring out a respectable margin during the course of
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Amplify Launches New State-of-the-Art Website for DSI

Albuquerque, NM (Oct. 30, 2018) — The latest partner to make Amplify’s B2B marketing roster is Document Solutions Inc. (DSI), a New Mexico-based provider of print, communication, and security solutions for the region’s largest industries and employers. This partnership will serve
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Epson Announces EcoTank and WorkForce Business Edition Printers

Long Beach, CA (Aug. 15, 2018) — Epson America, Inc., a leading provider of printing solutions, today announced a new business edition line of its highly successful EcoTank and WorkForce inkjet printers. All eight models are configured for commercial business, delivering more ink
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Making their Corner of the World a Brighter Place: The 2018 Difference Makers of the Document Technology Industry

In the novella “A Christmas Carol” by Charles Dickens, there is a scene where the miserly Ebenezer Scrooge is shown a glimpse of his young adulthood, when he worked for the kind and jovial Mr. Fezziwig. In an attempt to help Scrooge grasp the enormity of his own bitter,
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2017 Elite Dealers: SETTING STANDARDS OF EXCELLENCE

Points of Differentiation Enable Elite to Rise Above the Rest We have reached a critical juncture in the office technology industry, as consolidation among the ranks of dealers and manufacturers reflect the changing and shrinking landscape. While competition increases and the
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Creativity is Becoming a Matter of Policy in Company Manuals

Right, so there is this item called an employee handbook or policy manual and it should be on your radar because it is the document of ethics and standards that drives your organization forward and insulates it from any actions or behaviors that block progress. And if your
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Leaders, Innovators, and Builders: The Difference Makers of the Document Imaging Industry

For the past few months, ENX Magazine has been asking people in the document imaging industry to name individuals who they feel have made an impact on the industry. We call these individuals “difference makers,” and we honor them this month. Every segment of the document imaging
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ImageTrend and Kno2 Partner to Provide Secure Electronic Patient Document Exchange for Emergency Medical Services

Boise, ID (April 18, 2017) – Kno2, the company that optimizes patient document exchange for everyone in healthcare, today announced a partnership agreement with ImageTrend, a developer of software solutions, data analytics and services for emergency medical services (EMS),
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