Feature Articles

UBEO Business Services—a premier provider of printer, copier and document management solutions nationally—expands its operations with the addition of United Reprographic Supply Inc., located in Centennial, Colorado, serving the Rocky Mountain Region. “We’re so pleased to welcome Read More

Ah, the joys of being a service technician during the age of COVID-19. Face mask? Check. Hand sanitizer? Check. Gloves? Got ‘em. Disinfectant spray for machines? Right here. Maybe disposable work mats and booties, or anything else that makes a tech look more like a surgeon? Sigh. Read More

The industry and business in general find themselves in an era of belt-tightening and adhering to a wait-and-see mentality when it comes to investments, particularly in acquisitions. It seems John Lowery never received that memo. The president and CEO of Applied Imaging, Read More

A pair of deals crossed the transaction wire this week, including an interesting combination of firms dedicated to technology solution providers, coupling a software and services platform (ConnectWise) with a consulting specialist (Service Leadership). The other deal helped pave Read More

With an average of 626 ransomware attacks weekly on health care organizations, it’s evident that the bad guys are stepping up their tactics and focus where they believe the money to be. Health care as a target industry has always been somewhere in the top 10 or even top five Read More

Imagining a time before face masks, incessant hand washing and social distancing is becoming increasingly difficult. It was around this time last year that people could be observed wearing PPE in supermarkets and convenience stores, though it was largely seen as being needlessly Read More

As change management confronts many dealers and providers to the office technology realm alike, perhaps it is equally important to maintain the processes and procedures that worked prior to the pandemic (and still hold true) as it is to recognize the evolved needs of end-users Read More

Industry transactions rolled forward this week with a trio of announcements. Xerox picked up augmented reality support specialist CareAR. On the dealer side, All Copy Products and Time Business Systems merged while MTS Office Machines became MTS Office with a change in ownership. Read More

The first-ever worldwide virtual users’ conference for Electronics For Imaging, Inc. customers, EFI Engage, features groundbreaking new innovations that accelerate customers’ ability to profitably and efficiently transition from analog to digital printing. The Jan. 25-Feb. 5 Read More

Our collective vocabulary saw something of a boost in 2020, as did the office dealer’s product portfolio. Outside of the health care world, few people were familiar with the term personal protective equipment. Face masks were for professionals and the ill. And hand sanitizer’s Read More

TOPP Business Solutions (TBS), one of the region’s largest family-owned office automation dealers, is expanding with the acquisition of Dunmore, PA-based Technic IT Group, LLC. “This is truly a win-win for all involved,” said Brad Lehman, TOPP Business Solutions COO. “Our goal is Read More

In the movie “Captain Phillips,” there’s a scene where the U.S. Navy tries to draw the line by pressuring the Somali pirates who have taken Captain Richard Phillips hostage to end the standoff. Phillips used a ruse to jump into the Indian Ocean in an escape attempt, but the Read More

Mindful of two past attempts in joining forces that eventually didn’t pass muster with the Federal Trade Commission, The ODP Corporation—parent company of Office Depot—formally rejected the $40 per share acquisition offer put forward by Staples last week. In the process, ODP held Read More

The oft-repeated adage about life, that it gives you the test first and teaches the lesson after the fact, certainly holds true. During 2020, we learned on the fly from the comforts of home but certainly weren’t always thrilled with how adversity was reconciled on a broader Read More

NetSmart Plus, a division of award-winning office technology provider Applied Imaging, has partnered with Holland-based Blackport Solutions, effective Dec. 14, 2020. With this partnership, NetSmart Plus is able to offer voice over IP (VoIP) systems and carrier services under the Read More