Scott Cullen

Between the Lines: Celebrating and Thanking the Independent Dealer Community

The December issue of ENX magazine honors the 2014 Elite Dealers, the feet on the street driving the document imaging industry. Unlike some awards that primarily acknowledge top sellers, these awards drill down a little deeper and focus on innovative marketing programs,
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Between the Lines: Meet the 2014 Elite

This is the issue where we celebrate all that is special about the office imaging industry as we highlight the 2014 Elite Dealers. In so many ways what we’re celebrating is entrepreneurship. It’s one of the things I love about the office imaging industry. We’re also excited to
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Between the Lines: Words of Wisdom from My Favorite Music Blog

It’s no secret to those of you who know me that I’m fanatical about music. If I’m not going to a concert, I’m downloading tracks off iTunes, presenting concerts (my hobby for the past 19 years has been concert promotion), reading music bios, and amazingly in 2014, still buying
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Between the Lines: Resigning the Channel to Digital Signage

I’m fresh back from Toshiba’s 2014 LEAD End User Conference in Dallas along with a ribbon cutting at the Staples Center in Los Angeles where Toshiba unveiled LA Interactive powered by Toshiba (see the press release in the news section). LA Interactive is a special
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Between the Lines: Ruminating on Inflection Points

I’m still thinking about some of the presentations from the first day of The Executive Connection Summit in Scottsdale over a week ago. There’s an article in this issue that offers more insights into what went on at the Summit, but the words of Kevin Gilroy, senior vice
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Dealer Spotlight: Celebrating Solutions with DOCUmation’s Scott Woolfolk

Scott Woolfolk, president of DOCUmation of San Antonio, a dealership formed by the merger of two San Antonio companies in 1997, has spent the last 28 years in the office imaging industry. He considers himself fortunate to be part of such a vibrant industry and successful
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Between the Lines: A New Era for ENX and The Week in Imaging

It’s sort of old news, the merger between ENX and The Week in Imaging. Although I guess it’s new news if you didn’t know already. To succinctly summarize, one of the office imaging industry’s leading print publications, ENX, has merged with one of the office imaging industry’s
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Between the Lines: What Happens in Scottsdale Doesn’t Have to Stay in Scottsdale

I’m just back from the Executive Connection Summit in Scottsdale, Arizona. As I write this, the four-day event is just winding down. Still, I saw enough in my day and a half there to capture the flavor of the event although next time I hope my writing deadlines and personal
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Between the Lines: Overcoming Obstacles to Innovation

A column in last Sunday’s New York Times Sunday Review section, “When Uber and Airbnb Meet the Real World,” hones in on the regulatory obstacles faced by tech start ups who are creating on demand apps for people who need something with people willing to do that job. Since we’re
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Between the Lines: Embracing Change

If the folks in this industry have learned any one thing over the years, it’s we’ve got to embrace change. There’s always going to be resistance to change, and maybe a little kicking and screaming along the way, but in the end, change is this industry’s best friend. Without it,
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TSAworld: A Parts Supplier That’s More than Just the Sum of Its Parts

Scores of copier dealers and resellers across the United States have discovered when they need a part and need it fast TSAworld delivers. This is a company whose mission is finding solutions for its customers—solutions that ultimately help those customers succeed and grow their
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Between the Lines: Good Help Doesn’t Have to Be So Hard to Find

I cannot overemphasize just how informative reading these Elite Dealer nomination forms has been. It truly does help one place a finger on the pulse of the independent dealer community. I’ve been learning about each dealer’s major accomplishments for the year, their big wins, why
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Between the Lines: An Anecdotal Observation about 3D Printing in the Dealer Channel

Last week I mentioned that I’ve been reviewing the 2014 Elite Dealer nominations and how many of those dealers, large and small, are making a move into Managed Network Services. This week, I have another observation to share and this is timely considering it follows up on last
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Between the Lines: The Connected Vacation

There seems to be a misconception that things slow down in the summer as people take vacations, enjoy long weekends, or have summer hours where they leave early on a Friday. I used to enjoy that luxury at one time when I worked in a traditional workplace and had legitimate
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Between the Lines: Always the Optimist

I lie; I’m not always the optimist. I can become as pessimistic as the best of them from time to time. However, after finishing this week’s article on Impact Networking breaking ground on new headquarters and the company’s goal of becoming a $100 million company by 2017, I’m
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